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Northpointe Bank  in Grand Rapids, MI

Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
  • J
    Joseph B
    Prior Lake, MN
    Posted on July 6th, 2025 03:04 PM
    Matt was amazing. will certainly be going with him again in the future.
    Reply from Matt Howard - Northpointe Bank
    July 13th, 2025 03:05 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • J
    Jacob H
    Temple, GA
    Posted on July 5th, 2025 10:43 PM
    The whole process went smoothly. If we had questions, Jason and other staff responded quickly with answers.
    Reply from Jason Smith - Northpointe Bank
    July 11th, 2025 12:07 PM
    Thank you for your feedback Jacob, glad we were able to help and meet your expectations
  • D
    David W
    Prescott, AZ
    Posted on July 5th, 2025 01:42 PM
    Jason was extremely informative throighout the entire process, He and his team were able to execute to a short closing timeline.. Outstanding service and business acumen.
    Reply from Jason Smith - Northpointe Bank
    July 11th, 2025 12:08 PM
    Thank you David, was a pleasure working with you
  • H
    Haley U
    Toledo, OH
    Posted on July 3rd, 2025 01:19 AM
    The process went quite smoothly and all of my questions were answered in a timely fashion.
    Reply from Matt Howard - Northpointe Bank
    July 10th, 2025 01:20 AM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • J
    Julian R
    Portsmouth, NH
    Posted on July 2nd, 2025 04:53 PM
    More education up front and throughout the process. When fees are not fixed and liable to change, disclose early so that changes are anticipated.
    Reply from Jim Koops - Northpointe Bank
    July 2nd, 2025 06:34 PM
    Thank you for sharing your feedback; it really helps us improve. I'm disappointed to hear that our solutions didn’t fully meet your expectations. We appreciate the opportunity to assist with your home lending needs.
  • B
    Barbara U
    Columbia, TN
    Posted on July 2nd, 2025 01:51 PM
    Thank you for all if your help Tim, you were fantastic!
    Reply from Timothy Tusing
    July 9th, 2025 01:52 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • B
    Benjamin T
    Old Fort, NC
    Posted on July 2nd, 2025 01:04 PM
    Easy, good communicated and prompt service
    Reply from Ian McLellan
    July 9th, 2025 01:05 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • N
    Nicholas P
    Morgan Hill, CA
    Posted on July 1st, 2025 08:41 PM
    Tim was great throughout the whole proces even due to our unique situation, he was patient and helped us all the way to the end.
  • A
    Alisha M
    Grand Rapids, MI
    Posted on July 1st, 2025 04:04 PM
    Good experience
    Reply from Ian McLellan
    July 8th, 2025 04:04 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • L
    Lana F
    Charlotte, NC
    Posted on July 1st, 2025 03:52 PM
    Jason was pleasant to work with and kept us in the loop about how the loan was progressin.
    Reply from Jason Smith
    July 8th, 2025 03:54 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • 1031–1040 of 3079
    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender