

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Matt was amazing. will certainly be going with him again in the future.
Reply from Matt Howard - Northpointe Bank
July 13th, 2025 03:05 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The whole process went smoothly. If we had questions, Jason and other staff responded quickly with answers.
Reply from Jason Smith - Northpointe Bank
July 11th, 2025 12:07 PM
Thank you for your feedback Jacob, glad we were able to help and meet your expectations
Jason was extremely informative throighout the entire process, He and his team were able to execute to a short closing timeline.. Outstanding service and business acumen.
Reply from Jason Smith - Northpointe Bank
July 11th, 2025 12:08 PM
Thank you David, was a pleasure working with you
The process went quite smoothly and all of my questions were answered in a timely fashion.
Reply from Matt Howard - Northpointe Bank
July 10th, 2025 01:20 AM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
More education up front and throughout the process. When fees are not fixed and liable to change, disclose early so that changes are anticipated.
Reply from Jim Koops - Northpointe Bank
July 2nd, 2025 06:34 PM
Thank you for sharing your feedback; it really helps us improve. I'm disappointed to hear that our solutions didn’t fully meet your expectations. We appreciate the opportunity to assist with your home lending needs.
Thank you for all if your help Tim, you were fantastic!
Reply from Timothy Tusing
July 9th, 2025 01:52 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Easy, good communicated and prompt service
Reply from Ian McLellan
July 9th, 2025 01:05 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tim was great throughout the whole proces even due to our unique situation, he was patient and helped us all the way to the end.
Good experience
Reply from Ian McLellan
July 8th, 2025 04:04 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jason was pleasant to work with and kept us in the loop about how the loan was progressin.
Reply from Jason Smith
July 8th, 2025 03:54 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender