Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Since I was building a house, I felt like I had to keep an eye on mortgage rates daily after not hearing about where rates were trending from my mortgage officer. I feel like we missed an opportunity to lock rates in when they were lowest during...
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Reply from Adam Garman
January 6th, 2025 02:10 PM
Hi Stacy!Thanks for your feedback! I totally get how nerve-wracking it can be to watch rates while building your dream home.
We did chat frequently about when to lock in, and I'm really happy we caught that low rate for you! But I hear you...
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Cathe was fantastic to work with. She kept me informed every step of the way. She answered every question I aske. I did not have to wait hours or days for her to reply, she was extremely prompt in all replies. I highly recommend Cathe Music...
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Reply from Cathe Music, Ruoff Mortgage
January 6th, 2025 02:07 PM
Thank you for the review Susan! It was so great to work with you on your purchase and i hope that you enjoy your time on vacation and in the new home! You deserve it! I am here for you if you need anything at all!
you work as a team very profesional
Reply from Laura Ritchie, Ruoff Mortgage
January 7th, 2025 06:23 PM
Thank you so much for the kind words, Jose! I'm glad you found our team at Ruoff Mortgage professional and efficient. It was a pleasure working with you and helping you through your mortgage process. Always here if you need anything else.
Kelly helped me every step of the way and I'll be going to her with any questions I have! Would definitely recommend
Reply from Kelly Durnell
January 13th, 2025 01:17 PM
Talk about a client on a mission! You made the process so easy for us! We thank you for that! Enjoy your new home..
Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Samantha “ B
Nancy was like family to us. She was so kind and gentle during this difficult time for us. Not only did she fo do the most phenomenal job at being our loan officer and performed absolute miracles, but she also made us laugh, she listened to...
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Reply from Nancy Cady
January 15th, 2025 04:27 PM
Hello Samantha, I'm absolutely moved by your kind words. It was a genuine pleasure to help you through what can be a difficult process and to hear that my team and I made it a little bit easier for you means the world to me. Your acknowledgment...
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Kelly and her team were so patient and kind and extremely helpful from beginning to end! They answered all my questions and worked with me as I was trying to get so much information to them for closing. I never felt confused or nervous that...
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Reply from Owner
January 13th, 2025 01:21 PM
Libni, Libni! WOW! YOU are a homeowner! I can't tell you how happy I was to see you get your keys! I will always be here to help you!
The communication was phenomena!! anytime had answers or needed help getting things together for closing I always had an answer from Kelly's team. Kelly and her team were so patient as I as I got back to them with things that needed completed....
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Reply from Kelly Durnell, Ruoff Mortgage
January 13th, 2025 01:23 PM
My team, were so thrilled that you became a homeowner with their help! I'm glad you felt at ease.. They are the best out there and I am glad that you got to be a part of that!
Quick to everything i I needed always called back and was super nice
Reply from Laura Ritchie, Ruoff Mortgage
January 3rd, 2025 06:51 PM
I'm thrilled to hear your positive feedback, Jerren! Your experience is exactly what we strive for. I truly appreciate your 5-star rating. If you ever have more questions or need help in the future, don't hesitate to reach out. Take care!
Thank you so much for all your hard work
1921–1930 of 5161
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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