Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ashley was Wonderful and very Helpful
Reply from Ashley Dickes
January 12th, 2025 04:09 PM
I'm glad to hear that you had a positive experience, Sandra! Providing helpful and pleasant service is always my goal at Ruoff Mortgage. Your 5-star rating is greatly appreciated. If you have any more mortgage needs in the future, don't hesitate...
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I like to work with your team they very profesional is my second loan with you and I will do it again
Reply from Laura Ritchie, Ruoff Mortgage
January 2nd, 2025 03:24 PM
Thank you so much for your positive review, Sonia! I'm glad to hear that you had a great experience with our team at Ruoff Mortgage and that you're happy with the professional service we've provided. It's always a pleasure to work with you...
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Communication
Reply from Josh Cranfill, Ruoff Mortgage
January 2nd, 2025 08:58 PM
Thank you Bryce. We definitely strive to provide great communication through the entire process.
Tracy was on top of the process the entire time and communicated quickly. When I had questions, she responded back almost immediately, never leaving me waiting on answers. I truly appreciated working with someone so efficient and detail focused....
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Reply from Owner
January 27th, 2025 05:50 PM
Thank you, Chris, for taking the time to leave such a positive review. If you have any more questions in the future, don't hesitate to reach out. Thanks again for choosing Ruoff Mortgage and for your glowing feedback. Tracy Adams,Ruoff Mortgage...
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Tracy was on top of the process the entire time and communicated quickly. When I had questions, she responded back almost immediately, never leaving me waiting on answers. I truly appreciated working with someone at my level of efficiency and...
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Reply from Tracy Adams
January 10th, 2025 12:28 AM
I'm delighted to hear such positive feedback, Chris. It was a pleasure assisting you throughout the process. Your kind words and acknowledgement motivate me to continue delivering strong and prompt services. Knowing that you appreciated my...
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I cannot recommend Josh highly enough! He was absolutely amazing throughout the entire process. When I needed to move quickly, he had me pre-approved within 45 minutes, which allowed me to view a house and put in an offer the very same day....
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Reply from Josh Cranfill, Ruoff Mortgage
December 30th, 2024 08:52 PM
Thank you so much for the glowing review, much appreciated! It was definitely a pleasure to help!
Tracy was a dream throughout the process. Always on top or ahead of everything and kept me updated. Please feel free to call her for your home purchase needs. Her and her team went way above what I expected. Her and her team will make the process...
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Reply from Owner
January 27th, 2025 05:52 PM
Thank you so much for your kind words, JR. I'm truly touched by your review and I'm thrilled to hear that my team and I met your expectations. Hearing that we made your mom happy is the highest compliment and makes my heart so happy!
Tracy was there thru the whole process with a smile and laughter. Thank you for everything you did. ❤️
Reply from Tracy Adams, Ruoff Mortgage
January 27th, 2025 05:53 PM
It was a pleasure to walk you through the process and share some smiles and laughter along the way. Your kind words truly highlight what we strive for at Ruoff Mortgage. Thank you, JR, for your wonderful review and rating. Feel free to reach...
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Nick and Logan were very helpful and always willing to explain things often more than once so that we understood just what to expect. They along with our realtor went above and beyond to save our deal when it almost fell through due to the...
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Reply from Nick Staker, Ruoff Mortgage
April 4th, 2025 03:26 PM
I'm thrilled to hear that you found both Logan and me helpful throughout your home-buying process. We strive to ensure our clients fully understand each step and are pleased to know our efforts to resolve the financing issues were beneficial....
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The fast and worry free experience!
Reply from Nick Staker
January 9th, 2025 05:00 PM
I'm absolutely thrilled to hear that your experience was fast and worry-free, Claude! Ensuring a seamless process is a top priority here at Ruoff Mortgage and your feedback confirms we're doing something right. If you need anything in the future,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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