Kelly Durnell, Ruoff Mortgage's Cover Image

Top 5%

Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(216)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.95

(216)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.94

(170)

Google

5.0

(46)

Show All

Reset all filters

Everything was great Kelley and MELISSA took care of everything and I was in Muncie and they were in Fort Wayne and we are able to do everything either over the phone via email or text. It really went really well. I would refer them to anybody....

Reply from Kelly Durnell, Ruoff Mortgage

September 10th, 2025 05:12 PM

Thank you, Leslie! We enjoyed helping you with your home goals!

Kelley went above and beyond, she could not have been better. Would highly recommend her.

Reply from Kelly Durnell, Ruoff Mortgage

August 19th, 2025 06:13 PM

Jessi! Thank you for allowing me to take this journey with you, I valued every moment! Congratulations on your new home~~

Thank you for the clear and prompt communication. You were available around the clock and made sure that the process was smooth. We appreciate the proactive approach. You did a great job.

Reply from Owner

August 7th, 2025 07:47 PM

Love your new house! Time to start a new chapter in your story~

Kelly Durnell made the process easy & she is very knowledgable about the real estate market. She gave me great advice.

Reply from Kelly Durnell, Ruoff Mortgage

October 12th, 2026 11:55 AM

This home was meant to be for you! That is exactly how real estate and mortgage is supposed to work. All of us, here, are thrilled to you! Enjoy~

The whole process was very smooth . everyone was very nice and knowledgeable

As a first time homebuyer its a mix of excitement and a little fear. Kelly and the rest of the team took the fear and overwhelmingness And made this process so effortsly easy. The way she was able to explain things and kept constant open communication...

Reply from Kelly Durnell, Ruoff Mortgage

October 12th, 2026 12:15 PM

Thank you for such kind comments, Heather... I was honored that you asked me to be a part of such a big purchase in your life, I didn't take that lightly. I wish you so much happiness in your new home~

Kelly was so lovely to work with! She was knowledgeable and helpful the whole way through!

Reply from Kelly Durnell

October 12th, 2026 08:20 PM

Josephine, I'm happy to hear that you found me knowledgeable and helpful throughout your experience with Ruoff Mortgage. It was a pleasure to work with you!

Kelly excelled at explaining everything in a way that was easy to understand. She was always available for any questions we had. We loved working with her and would do so again!

Reply from Kelly Durnell, Ruoff Mortgage

September 30th, 2026 05:10 PM

Thank you for your kind words, Joe~~ It always makes a difference when the buyers are working hard to make things happen! What a wonderful closing we had! You have a beautiful new home to make new family memories in!

My loan officer, Kelly did an amazing job. She is knowledgeable, approachable, professional and very nice! She helped me until the very end of my closing, it went so smoothly. I will for sure recommend Ruoff to my friends. Thank you Kelly for...

Reply from Kelly Durnell, Ruoff Mortgage

September 4th, 2026 05:42 PM

I love that you became a homeowner! It was a pleasure working with you and wish you the best of everything this country has to offer~~

Everything

Reply from Kelly Durnell, Ruoff Mortgage

September 2nd, 2026 03:34 PM

Your house was a long time coming and from the looks of things it was worth the wait! Congratulations!

1–10 of 216

About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

Doctor's Only