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Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(211)

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Experience.com

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5.0

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Everything was great Kelley and MELISSA took care of everything and I was in Muncie and they were in Fort Wayne and we are able to do everything either over the phone via email or text. It really went really well. I would refer them to anybody....

Reply from Kelly Durnell, Ruoff Mortgage

September 10th, 2025 05:12 PM

Thank you, Leslie! We enjoyed helping you with your home goals!

Kelley went above and beyond, she could not have been better. Would highly recommend her.

Reply from Kelly Durnell, Ruoff Mortgage

August 19th, 2025 06:13 PM

Jessi! Thank you for allowing me to take this journey with you, I valued every moment! Congratulations on your new home~~

Thank you for the clear and prompt communication. You were available around the clock and made sure that the process was smooth. We appreciate the proactive approach. You did a great job.

Reply from Owner

August 7th, 2025 07:47 PM

Love your new house! Time to start a new chapter in your story~

My loan officer, Kelly did an amazing job. She is knowledgeable, approachable, professional and very nice! She helped me until the very end of my closing, it went so smoothly. I will for sure recommend Ruoff to my friends. Thank you Kelly for...

Reply from Kelly Durnell, Ruoff Mortgage

September 4th, 2026 05:42 PM

I love that you became a homeowner! It was a pleasure working with you and wish you the best of everything this country has to offer~~

Everything

Reply from Kelly Durnell, Ruoff Mortgage

September 2nd, 2026 03:34 PM

Your house was a long time coming and from the looks of things it was worth the wait! Congratulations!

Kelly was amazing! Patient, knowledgeable, quick response! She helped me all the way through and if it was not for her being supportive, I would have gave up. Thank you, Kelly, for doing a wonderful, above and beyond job!! You are very appreciated!!...

Reply from Kelly Durnell, Ruoff Mortgage

August 27th, 2026 10:53 AM

Hey Felicia~ Thank you for such kind words! We did this together though, you did what needed to be done and patience was not easy. You made this happen for your family, for that - YOU - should be proud!

It was good

Reply from Kelly Durnell, Ruoff Mortgage

August 25th, 2026 06:16 PM

Welcome to Homeownership, Danny! I was honored to help you through this process..

Excellent ExperienceI had a great experience working with Kelly at Ruoff Mortgage. She was professional, knowledgeable, patient, and always willing to answer my questions throughout the home-buying process. Kelly kept me informed, explained...

Reply from Kelly Durnell, Ruoff Mortgage

August 25th, 2026 11:48 AM

You did it! It took some time but what a sweet home~ Thank you for your kind words...you worked just as hard as I did.. I will always be here to help you!

She was attentive and answered all of our questions.

Reply from Kelly Durnell, Ruoff Mortgage

August 19th, 2026 05:16 PM

Welcome to Homeownership, Joe! I am so happy for all of the positive changes in your life!

We had a little bit of surprises in the entire process but I think this had to do with the main buyers living out of Indiana. All people involved worked through the process to make this loan and sale possible. Thank you

Reply from Kelly Durnell, Ruoff Mortgage

August 19th, 2026 05:15 PM

I'm so happy everything worked out!

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About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

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