

North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Clear and concise. No fluff, just business. Thank you for making the process seamless.
Reply from The Vaghela Team
May 26th, 2026 05:20 PM
I'm pleased to know that you found the process clear and seamless, Sang. Thank you for your kind words, and if there's anything more you need, I'm here to help.
Lisa and her team made everything easy from day one to the time that we ended up closing. Final contract was signed and executed on May 7th. Barely three weeks later on May 22nd we closed the deal and now we are owners of a new house.Lisa and...
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Reply from Lisa Burkes
May 26th, 2026 02:12 PM
William, I'm grateful for your kind feedback. It's appreciated to hear that the process was smooth and efficient from start to finish. Keeping you informed and supported throughout was our priority. Congratulations on your new home!
N/A The experience was postitive it just took longer then it should.
Reply from Derek Shaw
May 25th, 2026 06:11 PM
Kevin, I appreciate your feedback and am glad to know you had a positive experience overall. I understand the process took longer than expected, and I'm here to assist if you have further questions or need anything else.
We cannot thank Lisa and team enough for their incredible support during our home buying journey. They went absolutely above and beyond to secure us the best possible mortgage options, taking the time to explain every detail and explore every...
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Reply from Lisa Burkes
May 22nd, 2026 05:09 PM
Leslie, thank you for your kind words. I'm pleased to hear that you felt supported and informed throughout your home buying journey. It's great to know we could help make the process smooth and seamless for you. If you have any more questions...
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Good advice and requesting right documents on time
Reply from Melissa Hoover
May 21st, 2026 01:09 PM
I'm pleased to know that you found the advice helpful and appreciated the timely document requests, Cecilia. It's important for me to support and guide my clients efficiently. If you have any more questions or need further assistance, please...
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My experience was great, if I had a question she was quick to answer it for me.
Thanks again!!
Reply from Mendy Bowen-Nagy
May 21st, 2026 03:10 PM
I'm glad to hear that you had a great experience, Gannen. I'm always here to answer any questions you might have. Thank you for your kind words!
Communication was generally clear and supportive through the process .
Reply from The Vaghela Team
May 20th, 2026 05:34 PM
I'm glad to hear that you found the communication clear and supportive, Abigail. Your feedback is appreciated, and if there's anything else you need, feel free to reach out.
The team was very responsive and answered all questions I had throughout the process .
Reply from The Vaghela Team
May 20th, 2026 02:01 PM
Thank you, Kimberley, for sharing your experience. I'm grateful that you found the team responsive and helpful with your questions. If you ever need further assistance, don't hesitate to reach out.
Andy was always informative and always available.
Reply from Andy Cook
May 19th, 2026 03:18 PM
Charles, thank you for your kind words. I'm pleased to hear that you found my communication and availability helpful throughout the process. If there's anything more I can do for you, don't hesitate to reach out.
Lynsey answers and questions the buyer needs and keeps them up to date through out the process!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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