North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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So supportive and committed to making sure you receive the best of the best.
Reply from Lisa Burkes
June 4th, 2026 04:40 PM
Jonathan, I'm grateful for your kind words. It's wonderful to know that you felt supported and valued throughout the process. Thank you for sharing your experience!
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Andy did a great job. The title company dropped the ball, but Andy helped get it right.
Reply from Andy Cook
June 2nd, 2026 04:14 PM
Thank you so much for the kind words Josh. I really appreciate the opportunity to help, and I’m glad we were able to work through the details and get everything back on track.
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Very friendly, professional , and knowledgeable!
Reply from Derek Shaw
June 1st, 2026 08:31 PM
Codi, thank you for your kind words. I'm glad to hear you found my service friendly, professional, and knowledgeable!
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Fast response...moved quickly
Reply from Andy Cook
May 28th, 2026 04:30 PM
Thank you Stacey! I really appreciate the opportunity to help and I'm glad we were able to stay responsive throughout the process.
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Andy did a great job for my client getting a very high pressure deal with extremely tight deadlines through to the finish line. Great Job!!
Reply from Andy Cook
May 28th, 2026 01:10 PM
Thank you Randal! I really appreciate the kind words. This one had a tight timeline and no shortage of moving parts, but that’s where teamwork and staying after it make all the difference. I’m grateful for the trust and glad we were able to...
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Lisa and her team were amazing! Anytime we had a question we just shoot them a text in the group chat and wed get a response within a minute. We also really liked that the app would keep us updated on where we were in our loan process and we...
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Reply from Lisa Burkes
June 1st, 2026 01:39 PM
John, I'm glad to hear that you found our communication and the app updates helpful throughout your loan process. It's nice to know that our prompt responses and detailed updates were beneficial for you. Thank you for sharing your positive...
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Great work done. Great communication
Reply from The Vaghela Team
May 28th, 2026 04:42 PM
Thank you, Kafui, for your kind words. I'm happy to hear that you appreciated the communication and the work we did. If there's anything further I can assist with, please let me know.
Love the Vaghela team I never have to worry about my clients makimg it to the finish line
Reply from The Vaghela Team
May 28th, 2026 08:35 PM
I'm grateful for your support, Chance. It's appreciated to know that you trust us to help your clients successfully reach their goals. If there's anything further I can assist with, please feel free to reach out.
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Everything was great with Lisa Burkes and her team. They were always on top of things and very professional. From getting the executed contract on the property we purchased, to the close on the property was only 15 days! We have never experienced...
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Reply from Lisa Burkes
May 26th, 2026 04:27 PM
Linda, I appreciate your kind words and am so pleased that you had such a positive experience with us. It's great to hear that we were able to facilitate such a quick closing for you. Thank you for recognizing our team's professionalism and...
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Lisa and her team are friendly, professional, and were able to help in a challenging situation. They worked super hard to get us to the closing table , and my client could not be happier!
Reply from Lisa Burkes
May 26th, 2026 02:49 PM
Lisa, I'm pleased to hear that my team and I could support you and your client in a challenging situation. It's great to know that our efforts led to a successful closing. Thank you for your kind feedback!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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