North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Melissa was fantastic to work with! Very knowledgeable, communicative, and made herself available for questions when they popped up. Thanks for all your help Melissa, we love our new home!
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Friendly service , alsways ready to help and provide answers when asked. The team is very responsive .
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Andy is the best! We have worked together for nearly two decades. All my VIP clients I entrust to Andy.
Patricia Dion Choice
Commercial and Residential Real Estate Advisor , LPT Realty
Reply from Andy Cook
August 11th, 2026 01:30 PM
Patricia, thank you so much. After nearly two decades of working together, I’m genuinely grateful for the trust you’ve placed in me and especially for the confidence you show when sending your clients my way. I’ve always valued our relationship,...
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Derek made all the difference! From my very first call through closing, and even after closing, he was there every step of the way. He even checked in afterward to see how my move into the new home was going.Derek is extremely knowledgeable...
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Reply from Derek Shaw
August 13th, 2026 07:08 PM
Alim, thank you for your kind words and for sharing your experience. I'm pleased to hear that I could assist you throughout the home-buying process and make it as smooth as possible. Your recommendation means a lot to me, and I'm grateful for...
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Bryan and his team are wonderful to work with. Great communicationa dn they get things done on time!
Reply from Bryan Rankin
August 11th, 2026 07:58 PM
Christina, I'm grateful for your kind words about my team and me. It's good to know that our communication and timely service met your expectations. Thank you for choosing Highlands Residential Mortgage, Ltd.!
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Molly was fantastic. She made the whole experience feel manageable instead of overwhelming. she walked us through every step and was always available any time we had questions or needed any help. I will absolutely recommend her to anyone who...
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Reply from Molly Lawson
August 11th, 2026 06:44 PM
Bobby, I appreciate your kind words and am so happy to hear that you felt supported and at ease throughout the process. It's important to me to be there for my clients every step of the way. Thank you for recommending me to others!
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Derek always stepped up to help with every hurdle we had to cros. Right now, no one comes to mind. When that changes I will be sure to reach out.
Reply from Derek Shaw
August 10th, 2026 03:38 PM
Pecove, I appreciate your kind words and am glad to have been able to assist with any challenges you faced. Thank you for considering me in the future when the need arises.
Melissa was super communicative, exceptionally responsive by email and phone, and could not have asked for a better first time home loan experience. She was so proactive in securing us the best rate possible.
Reply from Melissa Hoover
August 7th, 2026 02:35 PM
Ray & Thomas, thank you both for taking the time to share your experience. Your recommendation truly means a great deal to me. It was a privilege to help you with your first home purchase. My goal is always to advocate for my clients, communicate...
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Melissa i I felt was looking out for our interests while representing her company, which I understand is challenging. If there are any promotional opportunities for her I highly recommend her as she is accountable and gets the job done.
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Reply from Melissa Hoover
August 7th, 2026 02:35 PM
Ray & Thomas, thank you both for taking the time to share your experience. Your recommendation truly means a great deal to me. It was a privilege to help you with your first home purchase. My goal is always to advocate for my clients, communicate...
read more
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Derek is one of the most attentive lenders I have ever worked with! He is always thinking about others and sending thoughtful gifts on every occasion! he has a big heart and glad to call him my Friend!
Reply from Derek Shaw
August 10th, 2026 12:52 PM
Aaron, I'm grateful for your thoughtful words and happy to know that my attentiveness and gestures have made a positive impact on your experience. It's wonderful to be thought of as a friend, and I'm pleased our connection has been meaningful....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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