

North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
yalls communication and making everything super easy on us best first time home buyers experience
Lynsey was absolutely great help me through everything so helpful im so glad we got to work together she is awesome
Andy was very supportive throughoit & made sure we knew what was needed and he was available when any questions arised.
Reply from Andy Cook
August 31st, 2026 08:27 PM
Thank you very much for the thoughtful review Kent. I truly appreciate the opportunity to work with you and Tiffany! I am glad I could help make the process clear and straightforward. It was a pleasure helping you, and I’m grateful for your...
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⭐⭐⭐⭐⭐I had an amazing experience working with Molly throughout my home-buying process! From beginning to end, she was knowledgeable, responsive, patient, and truly went above and beyond to make sure everything came together.Buying a home can...
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Reply from Molly Lawson
September 1st, 2026 02:43 PM
Alaina, I'm truly grateful for your kind words and am so pleased to hear about your positive experience. It was my pleasure to guide you through the home-buying process and provide the support you needed. Your trust and appreciation mean a...
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it Was so smooth we forgot the transaction had financing.
Reply from Molly Lawson
August 31st, 2026 08:56 PM
Sheri, I'm pleased to hear that the process felt seamless for you. Making the financing aspect feel effortless is always my goal. Thank you for your kind words!
Communication was excellent, effort was 100% and Derek picked up our slack with ease and made the whole process incredibly smooth. VERY grateful for him!!
Reply from Derek Shaw
August 27th, 2026 07:18 PM
Mackenzie, I appreciate your kind words and am glad to know that my efforts made the process smooth for you. It's great to hear that communication and support were what you needed. Thank you for your feedback!
Communication was great.
Reply from Lisa Burkes
August 25th, 2026 08:56 PM
Thomas, I'm pleased to hear that you found the communication to be great. Thank you for sharing your experience with Highlands Residential Mortgage.
Derek is always great to work with and comes through on every transaction we've had so far. Clients can't stop raving about him!
Reply from Derek Shaw
August 24th, 2026 02:31 PM
Maike, I'm grateful for your kind words and for highlighting the positive feedback from your clients. I'm happy to know that I've been able to consistently support you and your clients through each transaction.
Derek helped us thoroughly through every stage of the process and answered all of our many questions very quickly. He was quick on the turnaround for our loan even though we were a little behind where we should have been. He couldn't have made...
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Reply from Derek Shaw
August 24th, 2026 03:07 PM
Alex, I'm thankful for your kind words and pleased to hear that I could assist you through every stage of the process. I'm glad the turnaround was quick and that I could make things easier for you. If you have any more questions, please feel...
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The communication back and forth was amazing
Reply from Lisa Burkes
August 20th, 2026 02:58 PM
Bryan, I appreciate your kind words about the communication. I'm glad we could provide you with a positive experience at Highlands Residential Mortgage.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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