North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
(Open Now)
Friday
8:30 AM to 5:00 PM
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Reviews from Web
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N/A The experience was postitive it just took longer then it should.
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We cannot thank Lisa and team enough for their incredible support during our home buying journey. They went absolutely above and beyond to secure us the best possible mortgage options, taking the time to explain every detail and explore every...
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Good advice and requesting right documents on time
Reply from Melissa Hoover
May 21st, 2026 01:09 PM
I'm pleased to know that you found the advice helpful and appreciated the timely document requests, Cecilia. It's important for me to support and guide my clients efficiently. If you have any more questions or need further assistance, please...
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My experience was great, if I had a question she was quick to answer it for me.
Thanks again!!
Reply from Mendy Bowen-Nagy
May 21st, 2026 03:10 PM
I'm glad to hear that you had a great experience, Gannen. I'm always here to answer any questions you might have. Thank you for your kind words!
Communication was generally clear and supportive through the process .
Reply from The Vaghela Team
May 20th, 2026 05:34 PM
I'm glad to hear that you found the communication clear and supportive, Abigail. Your feedback is appreciated, and if there's anything else you need, feel free to reach out.
The team was very responsive and answered all questions I had throughout the process .
Reply from The Vaghela Team
May 20th, 2026 02:01 PM
Thank you, Kimberley, for sharing your experience. I'm grateful that you found the team responsive and helpful with your questions. If you ever need further assistance, don't hesitate to reach out.
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Andy was always informative and always available.
Reply from Andy Cook
May 19th, 2026 03:18 PM
Charles, thank you for your kind words. I'm pleased to hear that you found my communication and availability helpful throughout the process. If there's anything more I can do for you, don't hesitate to reach out.
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Derek made the whole process painless and got us a better deal vs our Bank that we've been with for almost 2 decades.
Reply from Derek Shaw
May 15th, 2026 04:36 PM
Jason, I'm grateful for your feedback. It's great to know that I could make the process painless for you and secure a better deal compared to your long-time bank. Thank you for sharing your experience with Highlands Residential Mortgage, Ltd.!...
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Derek kept the whole process very simple and easy to follow, turned what could have easily been an overwhelming process very pleasant. Really appreciated his recap of outstanding tasks along the way. Highly recommend him for anyone needing...
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Reply from Derek Shaw
May 15th, 2026 04:02 PM
Wendy, I'm pleased to hear that you found the process simple and easy to follow. I appreciate your kind words about my recaps and recommendations. Thank you for recommending me for home financing needs!
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Lisa is available when you need her. She answers all your questions and is honest. I love working with her.
Reply from Lisa Burkes
May 15th, 2026 01:55 PM
Dalee, I'm pleased to hear that you feel supported and informed when working with me. Your kind words truly mean a lot. If you have any more questions or need assistance in the future, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at North Dallas
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