North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mendy helped me thru the entire home purchasing process without fail. Any question that I had that she did not know the answer to, she found the information and pass it on to me immediately. She was always very professional and courteous, and...
read more
for
Mr. Rankin is an excellent lender. Always a pleasure. Well done Bryan, WELL DONE!
Reply from Bryan Rankin
September 29th, 2026 04:55 PM
Thank you, Mike. I'm glad to hear that you've had a positive experience with me as your lender. It's a pleasure working with you, and I appreciate your support of Highlands Residential Mortgage, Ltd.
for
Derek is an ace in all regards: professional, knowledgable, accessible!
Reply from Derek Shaw
September 28th, 2026 04:17 PM
Tarah, I'm happy to know you found my professionalism and accessibility beneficial. At Highlands Residential Mortgage, Ltd., we're committed to providing knowledgeable service, and your feedback is greatly appreciated.
for
Derek is truly exceptional when it comes to customer service. He is knowledgeable, honest, kind and completely no-pressure. He takes the time to answer questions, give honest guidance, and helped my clients understand their options without...
read more
Reply from Derek Shaw
September 28th, 2026 03:17 PM
Shirley, I'm truly grateful for your kind words and the trust you've placed in me with your referrals. It's great to hear that my approach to customer service and dedication made a positive impact on your clients' home-buying experience. At...
read more
for
She was very professional and very informative
Reply from Lisa Burkes
September 25th, 2026 05:09 PM
Justin, I'm pleased to know that you found my service professional and informative. Thank you for choosing Highlands Residential Mortgage, Ltd. for your needs.
for
We are incredibly grateful that you were willing to collaborate with us throughout the entire process. Moreover, we were thrilled to see how enthusiastic your team was about helping us achieve our dream of becoming homeowners.
Reply from Molly Lawson
September 24th, 2026 05:16 PM
Jose, I'm glad to hear that you felt supported by both me and the team at Highlands Residential Mortgage, Ltd. throughout your home-buying journey. Your appreciation means a lot to us, and I'm thankful for the opportunity to assist you in achieving...
read more
for
Everything from the beginning of our process to the end! She was so helpful and informative! Her and her team helped us with every step!
Reply from Lisa Burkes
September 24th, 2026 01:25 PM
Tammy, I'm glad to hear that you found the entire process, from start to finish, helpful and informative. It was a pleasure working with you and supporting you at Highlands Residential Mortgage, Ltd.
for
Very nice and informative.
Reply from Lisa Burkes
September 22nd, 2026 04:19 PM
Kelsey, I'm pleased to hear that you found the experience both nice and informative. Thank you for choosing Highlands Residential Mortgage, Ltd.
for
Derek was absolutely amazing throughout the entire home-buying process! He was professional, responsive, knowledgeable, and always made sure I understood everything along the way. He made the process smooth and stress-free. I truly appreciate...
read more
Reply from Derek Shaw
September 22nd, 2026 08:39 PM
Muhammed, I'm pleased to hear that my professionalism and responsiveness helped make your home-buying process smooth and stress-free. It's wonderful to know that you felt well-informed throughout, and I truly appreciate your recommendation....
read more
Melissa is amazing to work with! We have worked with her for all of our mortgage needs for 15 years. Communication is great, submitting docs is easy and Melissa is honest and upfront about everything. Always a great experience!!
Reply from Melissa Hoover
September 21st, 2026 02:32 PM
Bobby, I'm grateful for your kind words and for trusting me with your mortgage needs over the past 15 years. It's wonderful to know that you've found communication straightforward and the process easy with Highlands. I'm always here to ensure...
read more
1–10 of 4459
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
