Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
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Reviews from Web
N/A The experience was postitive it just took longer then it should.
Derek made the whole process painless and got us a better deal vs our Bank that we've been with for almost 2 decades.
Reply from Derek Shaw
May 15th, 2026 04:36 PM
Jason, I'm grateful for your feedback. It's great to know that I could make the process painless for you and secure a better deal compared to your long-time bank. Thank you for sharing your experience with Highlands Residential Mortgage, Ltd.!...
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Derek kept the whole process very simple and easy to follow, turned what could have easily been an overwhelming process very pleasant. Really appreciated his recap of outstanding tasks along the way. Highly recommend him for anyone needing...
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Reply from Derek Shaw
May 15th, 2026 04:02 PM
Wendy, I'm pleased to hear that you found the process simple and easy to follow. I appreciate your kind words about my recaps and recommendations. Thank you for recommending me for home financing needs!
Derek was great to work with
Reply from Derek Shaw
May 4th, 2026 04:57 PM
Arpan, I'm grateful for your positive feedback. It's nice to hear that you had a good experience working with me. Thank you for sharing your thoughts!
Derek kept us continually updated while maintaining a seamless path forward throughout the transaction. Easy to reach and communicate with. His rates and fees were competitive as well.
Reply from Derek Shaw
April 30th, 2026 04:01 PM
Andrew, I appreciate your feedback. I'm glad to hear that you found the transaction smooth and that my communication met your needs. It's good to know that the rates and fees were competitive for you. Thank you for taking the time to share...
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Derek has such an upbeat yet calm personality which made our stressful loan process so much better. He truly did take care of this loan as it was his very own and we had peace knowing we were in good hands. He works in integrity and makes sure...
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Reply from Derek Shaw
April 27th, 2026 01:32 PM
Jisan, I'm grateful for your kind words. It’s great to know that my approach helped ease the stress of your loan process and provided peace of mind. Your trust as a first-time home buyer means a lot, and I'm happy to hear that you felt well-informed...
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Derek was amazing from the very start to the end. We needed to get preapproved to make an offer and he helped us on a Saturday night. From there he made sure we had a solid offer, understood all of the information given to us, and everything...
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Reply from Derek Shaw
April 27th, 2026 07:02 PM
Jenice, I appreciate your kind words and am pleased to hear that I could assist you from start to finish, even on a Saturday night! It's great to know you felt supported and well-informed throughout the process. Thank you for recommending me...
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Derek was always easy to reach and quick to answer any questions we had. He broke everything down in a way that actually made sense and walked us through all the different options without making it feel overwhelming. We never felt rushed or...
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Reply from Derek Shaw
April 27th, 2026 07:43 PM
James, I'm grateful for your kind words. It's great to know that you felt supported and well-informed throughout the process. My goal is always to make sure everything is clear and comfortable for my clients, so I'm glad to hear that you never...
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Derek was incredible theough through the entire process! He made every step easy to understand, answered all my questions, and was so informative and communicative during the entire process!
Reply from Derek Shaw
April 23rd, 2026 07:18 PM
Thank you, Lauren, for your kind words. I'm pleased to hear that you found the process easy to understand and felt well-informed throughout. Your feedback is truly valued, and I'm glad I could assist you every step of the way.
Derek is incredible! I'm a first time homebuyer and was incredibly nervous about the process of buying a home, but Derek made everything seamless. He was incredibly communicative and informative on what was happening at every step of the process,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Search Rank ScoreLearn More →
431
/850
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Memberships
- CCAR
- AREAA
Addresses and Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
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