

Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Derek went above and beyond for us. He was confident and explained every step of the process to us clearly and concisely. He was available and responsive, and made us feel like important clients. We appreciate his professionalism and work ethic,...
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Reply from Derek Shaw
July 21st, 2026 08:20 PM
Thanks William! You guys were very important to me! I'm so happy for you guys!
Thank you for all of your help. You were great to work with.
Reply from Derek Shaw
July 16th, 2026 07:14 PM
Jennifer, I appreciate your kind words and am glad to hear that you found it great to work with me. Thank you for your feedback!
Derek's attentiveness and responsiveness was excellent and enabled a smooth overall experience! I would say that Derek was the primary driver for my GREAT experience.
Reply from Derek Shaw
July 16th, 2026 03:07 PM
Jason, I'm glad to hear that my attentiveness and responsiveness contributed to your smooth experience. It was a pleasure being the primary driver for your positive journey with Highlands Residential Mortgage, Ltd. Thank you for sharing your...
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Derek made the whole process easy from start to finish. Would recommend him 10/10 times. Derek worked with us day and night and I couldn't thank him enough because he helped us get our dream home. Derek thanks so much!
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Reply from Derek Shaw
July 14th, 2026 06:48 PM
Armando, I'm grateful for your kind words and pleased to know that the process was easy for you from start to finish. It was my pleasure to work with you day and night to help make your dream home a reality. Thank you for your warm recommendation!...
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Dereck provided great customer service. He made this process a pleasant one!
Reply from Derek Shaw
July 13th, 2026 01:32 PM
Haley, I'm thankful for your kind words. It's wonderful to know that you felt the customer service made the process pleasant for you.
Derek was very involved and communicative the entire process. He was very responsive, we knew we could count on him to answer any questions we had, he was always available to walk us through anything we weren't 100% sure about. Working with...
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Reply from Derek Shaw
July 13th, 2026 08:42 PM
Vivian, I appreciate your kind words and am pleased to know that you felt supported throughout the process. It's great to hear that my involvement and communication made it feel like working with a personal friend. Thank you for sharing your...
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Derek was very clear, timely, and thorough with his communication. He always made time for any questions about the process.
Reply from Derek Shaw
June 29th, 2026 07:24 PM
Chloe, thank you for your kind words. I'm grateful to hear that my communication was clear and timely for you. It's important to me that your questions were addressed, and I'm glad I could assist you throughout the process.
Derek was always available when I had a question. He thoroughly explained the process, the why’s and wherefore's. He gave me ideas on how to make the process easier. He was absolutely amazing. I would use him and his team again should the need...
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Reply from Derek Shaw
June 22nd, 2026 05:24 PM
Rena, I appreciate your kind words and am pleased to hear that you found my explanations helpful throughout the process. It's great to know that you felt supported and would consider working with me and my team again. Thank you for sharing...
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I had a wonderful experience working with Dere loan officer. From start to finish, they were professional, knowledgeable, and always available to answer my questions. They guided me through every step of the loan process, made everything easy...
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Reply from Derek Shaw
June 8th, 2026 02:35 PM
Jairon, I appreciate your kind words and am glad to hear about your wonderful experience. It's good to know that you found the process smooth and easy to understand. Thank you for recommending me as a reliable loan officer; it means a lot.
Derek is great!
Reply from Derek Shaw
June 8th, 2026 04:44 PM
Anita, thank you for your kind words! I'm pleased to hear you had a great experience.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
Disclaimer
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