Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Justin was exemplary. He was always available for any questions we had & was very skilled in communication as well as explaining the ins and outs of the process . Highly Highly recommend!
Reply from Justin Phillips, Ruoff Mortgage
January 27th, 2026 06:18 PM
Thanks for the kind words! Looking forward to hearing from you in the future. Good luck with the move in!
We are first time home buyers and Justin made the process so smooth. He was knowledgeable, friendly, quick to communicate, and honest. He helped us with any and every question we had along the way, whether in person or over the phone. He was...
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Reply from Owner
February 6th, 2026 06:32 PM
I'm really pleased to hear that your first home buying experience went smoothly, Cami. Being knowledgeable, communicative, and honest is how I approach every transaction, and it’s great to know that it made a difference for you. Supporting...
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We are first time home buyers and Justin made the process so smooth. He was knowledgeable, friendly, quick to communicate, and honest. He helped us with any and every question we had along the way, whether in person or over the phone. He was...
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Reply from Justin Phillips, Ruoff Mortgage
January 26th, 2026 07:00 PM
Thanks for the kind words, Cameron! Looking forward to hearing from the both of you. Congrats to new beginnings!!
10/10! Ryan is awesome
Reply from Ryan Vannatter
February 2nd, 2026 08:54 PM
I'm glad to hear that you're satisfied with the experience, Morgan. It's important to me that my clients feel well taken care of. If there's anything else you need, please don't hesitate to let me know.
All information was communicated in a timely manner, detailed information was provided, and I never felt lost while buying my home.
Reply from Owner
February 2nd, 2026 03:17 PM
William, I'm pleased to know that everything was communicated clearly and promptly throughout your home-buying journey. It's important to me that you felt informed and confident at every stage of the process. If there's ever anything more you...
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The timely communication and detailed information provided was amazing! I never wondered "What is going on?" during the process.
Reply from Andy Thorpe, Ruoff Mortgage
January 21st, 2026 10:26 PM
Thank you Ben! I appreciate the feedback! It is always my goal to make the process of buying a new home a smooth one, and communication is key to that! Enjoy the new home and thanks for having me be your mortgage lender!
Thorough work and communication! I would recommend him to anyone seeking mortgage options.
Reply from Owner
February 2nd, 2026 08:16 PM
Joshua, I'm glad to know that you appreciated my thoroughness and communication. It's important to me that clients feel well-informed when exploring mortgage options. Your recommendation is genuinely appreciated. If there's anything more I...
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Justin did a great job explaining everything throughout the entire process.
Reply from Justin Phillips, Ruoff Mortgage
January 20th, 2026 09:25 PM
Thanks Josh! It was a pleasure assisting you with your mortgage. Looking forward to hearing from you in the future.
Andy Thorpe was very responsive and helpful through the entirety of the loan process. If I had a question, I would have an answer within the hour. I will be reccomending him to all friends and family needing a mortgage!
Reply from Andy Thorpe, Ruoff Mortgage
January 21st, 2026 10:28 PM
Thank you Jesse!! It is always great to help people, but even more so when they come back and purchase with you a second time! Having a mortgage lender that is attentive and responsive is key to a smooth transaction and I am glad I met those...
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Kayla was excellent from start to finish! Her communication and professionalism is top tier. Couldn't be happier with the entire experience.
Reply from Owner
January 31st, 2026 12:25 AM
I'm grateful for your feedback, Josh. Knowing that the communication and professionalism were highlights for you means a lot. I'm glad to hear that your experience was so positive from beginning to end. Thank you for taking the time to share...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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