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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Paul A
Reply from Kayla Kreigh, Ruoff Mortgage
September 14th, 2026 06:36 PM
Thank you for the great rating, Paul! I'm glad to know you had a positive experience.
Kayla walked me through every step of the process and was very communicative throughout!
Reply from Kayla Kreigh
September 14th, 2026 02:32 PM
Paul, I'm grateful for your feedback! It's good to know that my communication and guidance were helpful during the process. If you have any more questions in the future, feel free to reach out.
Explained things to where I could understand them!
Reply from Kayla Kreigh
September 3rd, 2026 03:28 PM
Lindsay, I appreciate your feedback! I'm pleased to know that my explanations were clear and helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Kyle H
Reply from Owner
September 4th, 2026 06:15 PM
Thank you, Kyle, for the perfect rating! I'm glad to have been able to assist you.
Great fast experience! Kayla was awesome and I would recommend anyone who could go through her
Reply from Kayla Kreigh
September 3rd, 2026 03:09 PM
I'm grateful for your kind words, Kyle! I'm glad I could provide a fast and great experience for you. Your recommendation is truly appreciated.
of the things that stand out the most we had an issue with the address on our water test Kayla went to the company personally and was able to get the issue fixed. It took something off of our to do list that was a huge help and this was a day...
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Reply from Kayla Kreigh
September 2nd, 2026 03:26 PM
John, I appreciate you sharing your experience. I'm happy I could resolve the address issue on your water test and help ease the process, especially so close to closing. If you have any other needs or questions, please feel free to reach out....
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Kayla was very informative and helpful. i really appreciated her expertise
Excellent!
Reply from Kayla Kreigh
August 21st, 2026 02:53 PM
Thank you, Jordan! I'm happy to hear you had an excellent experience. If you have any more feedback or need assistance, feel free to reach out.
Kayla was very helpful and responsive, making everything by as easy as possible for us!
Kayla is the best! Super helpful and helping me understand the whole process with it being my first time. I would recommend her to anyone I know!
Reply from Owner
August 10th, 2026 03:00 PM
Ross, thank you for your kind words! I'm pleased that I could assist you in understanding the process for your first time. Your recommendation means a lot to me.
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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