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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...

Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is...... Show More
Location & Business Hours
Business Hours
Wed
7 AM to 8 PM
Thu
7 AM to 8 PM
Fri
7 AM to 8 PM
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Reviews from Web
She was very helpful she broke every thing down and she worked very hard to help us get are house I appreciate her
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Alex J
Reply from Owner
June 12th, 2026 03:29 PM
Alex, thank you for the great rating! I'm pleased to know you had a positive experience with me at Ruoff Mortgage.
The overall process was smooth and communication was amazing!
Reply from Kayla Kreigh
June 11th, 2026 02:45 PM
Alexandra, I'm glad to hear that you found the process smooth and the communication amazing. Thank you for sharing your positive experience with me!
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Preston L
Reply from Owner
May 22nd, 2026 06:15 PM
I'm grateful for the 5-star rating, Preston! If you ever have any questions or need assistance in the future, feel free to reach out.
Excellent more helpful than i I could could have ever imagined
Reply from Kayla Kreigh
May 21st, 2026 08:24 PM
Preston, I'm pleased to hear that you found my assistance more helpful than expected. Thank you for your kind words, and if there's anything else you need, please don't hesitate to reach out.
She was very kind and communicative
Very good communication throughout the whole process
Reply from Kayla Kreigh
May 18th, 2026 03:20 PM
Logan, I'm happy to hear that you appreciated the communication throughout the process. Keeping you informed was a priority for me. Thank you for your positive feedback!
Kayla was wonderful to work with. She was very patient and explained all the complexities of my situation. She worked very closely with the title company and attorney. I very much appreciate her compassion and kindness.
Reply from Kayla Kreigh
May 14th, 2026 03:29 PM
Lisa, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It was important to me to explain everything clearly and work closely with the title company and attorney. Thank you for acknowledging my...
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Kayla was a joy to work with to purchase my first home, and I couldn't be more grateful for everything she did to get me to the closing table!
Reply from Owner
April 30th, 2026 11:42 AM
James, I'm grateful for your kind words and pleased that I could assist you in purchasing your first home. It was a wonderful experience working with you, and I'm happy to have helped you reach the closing table. If you need any further assistance,...
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From the beginning of this process for me, it was both unexpected and complex. When I learned that my landlords intended to sell my home, I understood that this possibility might arise eventually; however, I was not fully prepared when it did....
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Reply from Kayla Kreigh
April 29th, 2026 09:16 PM
James, I'm pleased that I could provide guidance and support during such a complex and unexpected situation. It's important to me that you felt clarity and reassurance throughout the process. Thank you for your kind words about my professionalism...
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
Search Rank ScoreLearn More →
670
/850
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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