Experience.com
Kayla Kreigh, Ruoff Mortgage's Cover Image
Kayla Kreigh, Ruoff Mortgage - Senior Loan Officer | NMLS# 1528833 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
Top 5%

Kayla Kreigh, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...

Company Logo
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is...... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
7 AM to 8 PM
Thu
7 AM to 8 PM
Fri
7 AM to 8 PM
Overall Ratings
4.95
(147)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    B
    Braxton M S
    Muncie, IN
    Posted on June 25th, 2026 03:04 PM
    She was very helpful she broke every thing down and she worked very hard to help us get are house I appreciate her
  • 5.0
    google
    A
    Alex J
    Posted on June 1st, 2026 02:44 PM
    Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Alex J
    Reply from Owner
    June 12th, 2026 03:29 PM
    Alex, thank you for the great rating! I'm pleased to know you had a positive experience with me at Ruoff Mortgage.
  • 5.0
    Encompass
    A
    Alexandra G J
    Muncie, IN
    Posted on June 1st, 2026 02:44 PM
    The overall process was smooth and communication was amazing!
    Reply from Kayla Kreigh
    June 11th, 2026 02:45 PM
    Alexandra, I'm glad to hear that you found the process smooth and the communication amazing. Thank you for sharing your positive experience with me!
  • 5.0
    google
    P
    Preston L
    Posted on May 11th, 2026 08:24 PM
    Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Preston L
    Reply from Owner
    May 22nd, 2026 06:15 PM
    I'm grateful for the 5-star rating, Preston! If you ever have any questions or need assistance in the future, feel free to reach out.
  • 5.0
    Encompass
    P
    Preston L L
    Muncie, IN
    Posted on May 11th, 2026 08:24 PM
    Excellent more helpful than i I could could have ever imagined
    Reply from Kayla Kreigh
    May 21st, 2026 08:24 PM
    Preston, I'm pleased to hear that you found my assistance more helpful than expected. Thank you for your kind words, and if there's anything else you need, please don't hesitate to reach out.
  • 4.56
    Encompass
    R
    Rachel Z
    Parker City, IN
    Posted on May 8th, 2026 03:54 PM
    She was very kind and communicative
  • 5.0
    Encompass
    L
    Logan A H
    Parker City, IN
    Posted on May 8th, 2026 03:19 PM
    Very good communication throughout the whole process
    Reply from Kayla Kreigh
    May 18th, 2026 03:20 PM
    Logan, I'm happy to hear that you appreciated the communication throughout the process. Keeping you informed was a priority for me. Thank you for your positive feedback!
  • 5.0
    Encompass
    L
    Lisa B
    Muncie, IN
    Posted on May 4th, 2026 03:28 PM
    Kayla was wonderful to work with. She was very patient and explained all the complexities of my situation. She worked very closely with the title company and attorney. I very much appreciate her compassion and kindness.
    Reply from Kayla Kreigh
    May 14th, 2026 03:29 PM
    Lisa, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It was important to me to explain everything clearly and work closely with the title company and attorney. Thank you for acknowledging my...
    read more
  • 5.0
    google
    J
    James G
    Posted on April 19th, 2026 09:18 PM
    Kayla was a joy to work with to purchase my first home, and I couldn't be more grateful for everything she did to get me to the closing table!
    Reply from Owner
    April 30th, 2026 11:42 AM
    James, I'm grateful for your kind words and pleased that I could assist you in purchasing your first home. It was a wonderful experience working with you, and I'm happy to have helped you reach the closing table. If you need any further assistance,...
    read more
  • 5.0
    Encompass
    J
    James B G
    Marion, IN
    Posted on April 19th, 2026 09:15 PM
    From the beginning of this process for me, it was both unexpected and complex. When I learned that my landlords intended to sell my home, I understood that this possibility might arise eventually; however, I was not fully prepared when it did....
    read more
    Reply from Kayla Kreigh
    April 29th, 2026 09:16 PM
    James, I'm pleased that I could provide guidance and support during such a complex and unexpected situation. It's important to me that you felt clarity and reassurance throughout the process. Thank you for your kind words about my professionalism...
    read more
  • 10 of 147
    About
    Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional Mortgages
    FHA Mortgages
    USDA Mortgages
    Down Payment Assistance
    VA Mortgage
    First Time Homebuyer
    Investment Loans
    670
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - Muncie - Senior Loan Officer
      Aug 16th, 2021 - Current
    Memberships
    • Cardinal Success BNI - Member since 2020
    • Mid-Eastern Association of Realtors - Member since 2016
    Addresses and Serving Areas

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1528833
    • OH - MLO-OH.1528833
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us