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Kayla Kreigh, Ruoff Mortgage
Senior Loan Officer | NMLS# 1528833 | Ruoff Mortga...
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
of the things that stand out the most we had an issue with the address on our water test Kayla went to the company personally and was able to get the issue fixed. It took something off of our to do list that was a huge help and this was a day...
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Excellent!
Reply from Kayla Kreigh
August 21st, 2026 02:53 PM
Thank you, Jordan! I'm happy to hear you had an excellent experience. If you have any more feedback or need assistance, feel free to reach out.
Kayla was very helpful and responsive, making everything by as easy as possible for us!
Kayla is the best! Super helpful and helping me understand the whole process with it being my first time. I would recommend her to anyone I know!
Reply from Owner
August 10th, 2026 03:00 PM
Ross, thank you for your kind words! I'm pleased that I could assist you in understanding the process for your first time. Your recommendation means a lot to me.
quick to respond and great communication. Very helpful and helping me understand the process. It was a great experience!
Reply from Kayla Kreigh
August 7th, 2026 03:24 PM
Ross, I'm grateful for your kind words. I'm glad I could assist in making the process clear and enjoyable for you. If you have any further questions or need assistance, please don't hesitate to reach out.
Kayla was friendly and made sure we were up to date on what needed to happen to move forward in the process. Thanks Kayla!
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Alisha J
Reply from Owner
August 4th, 2026 05:07 PM
Alisha, thank you for the great rating. I'm pleased to know your experience was positive.
Whole process was super easy
Reply from Kayla Kreigh
August 3rd, 2026 05:49 PM
Jacob, I appreciate your feedback. I'm happy to know that you found the process super easy. If you have any more questions or need further assistance, feel free to reach out.
Very professional. Very good at communication and getting things done!
Reply from Kayla Kreigh
August 3rd, 2026 03:33 PM
Alisha, thank you for your kind words. I'm pleased to hear that you found my communication and professionalism helpful. If there's anything else you need, feel free to reach out.
Kayla was very knowlegeable and exceptional at answering any questions we had. She was also very kind and got back with us super quick!
Reply from Kayla Kreigh
July 31st, 2026 04:51 PM
Samantha, I appreciate your kind words. I'm glad I could provide the information you needed and respond promptly to your questions. If there's anything more I can assist you with, please feel free to reach out.
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About
Additional Licenses: NMLS# 1528833 | OH - MLO-OH.1528833.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Down Payment Assistance
VA Mortgage
First Time Homebuyer
Investment Loans
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Positions
- Ruoff Mortgage - Muncie - Senior Loan OfficerAug 16th, 2021 - Current
Memberships
- Cardinal Success BNI - Member since 2020
- Mid-Eastern Association of Realtors - Member since 2016
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1528833
- OH - MLO-OH.1528833
Awards
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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