Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Great experience.
Ryan was extremely knowledgeable and quick to answer any questions I had. Great experience overall!
Justin was so helpful and considerate throughout the whole process. He made everything easy to understand. He was honest about what I needed to accomplish to help my credit. He was just incredible all around!
Reply from Justin Phillips, Ruoff Mortgage
October 16th, 2026 03:17 PM
Mariah! Thank you for the kind words. It was a true pleasure assisting you with you goals. So glad I got to meet your family at closing. I am looking forward to hearing all great things in the future. Onward!!
Andrew was exceptional at staying in touch w my questions!!
Reply from Andy Thorpe
October 21st, 2026 03:15 PM
Daniel, I'm glad to hear that I could effectively address your questions and keep in touch throughout the process. At Ruoff Mortgage, providing attentive service is important to me, and I'm pleased that you had a positive experience.
Being a New first time home buyer. Ryan was great to work with. He made it easy and explained everything to me in a way that made sense. Along with their Ability to answers phone calls and text messages. And talking to someone directly instead...
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Reply from Owner
October 19th, 2026 06:15 PM
I'm glad to hear that your first home buying experience went smoothly, Keegan. It was my pleasure to explain everything clearly and be available for your calls and messages. The team at Ruoff Mortgage and I appreciate your feedback.
Ability to answers phone calls and text messages. Along with talking to someone directly instead of an answering machine.
Reply from Ryan Vannatter
October 19th, 2026 04:35 PM
I'm pleased to know that my availability to answer calls and messages directly made a positive impact on your experience, Keegan. At Ruoff Mortgage, we strive to provide personal and reliable service.
She was truly a blessing to us. She’s knowledgeable about the VA loan process and worked hard to make sure everything went smoothly throughout the process. Thank you Kayla!
Reply from Owner
October 15th, 2026 08:02 PM
Mary, I'm grateful for your kind words and happy to have been able to assist with the VA loan process. Ensuring a smooth experience is always my priority at Ruoff Mortgage, and I'm pleased it was helpful for you.
Layla was wonderful to work with and she made the whole process efficient and easy.
Justin Phillips, Ruoff Mortgage has received a review with 4 star rating from Laci S
Justin tried to get us the answers we needed timely !
Reply from Justin Phillips, Ruoff Mortgage
October 19th, 2026 12:56 PM
Thank you! I really appreciate your feedback. I always do my best to get everyone the answers they need as quickly as possible and make the process as smooth as I can. I truly appreciate the opportunity to work with your family and be part...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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