Ruoff Mortgage - Muncie, Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
of the things that stand out the most we had an issue with the address on our water test Kayla went to the company personally and was able to get the issue fixed. It took something off of our to do list that was a huge help and this was a day...
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Quick communication, effective getting the loan moving, knowledgeable about the process, and helped us overall to improve our credit and get it possible for us to buy a house
Reply from Justin Phillips, Ruoff Mortgage
August 21st, 2026 03:46 PM
Thank you much for the kind words! I truly enjoyed working with you and helping you through the process. Seeing your hard work pay off and helping you improve your credit so that buying a home became possible is exactly why I love what I do....
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Justin took great care of us. He was easy to work with and had excellent communication throughout the entire process !
Reply from Justin Phillips, Ruoff Mortgage
August 17th, 2026 02:58 PM
Thank you for the kind words! It was a pleasure working with you and Kyle. I am glad that we were able to make it happen. I truly appreciate your trust and the opportunity to help! Wishing you all the best!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Matthew S
Justin made the process super easy and was such a friendly guy to work with
Reply from Justin Phillips, Ruoff Mortgage
August 17th, 2026 11:59 AM
Thank you much! It was a pleasure working with you, and I’m glad I could make the process easy and enjoyable. I really appreciate your kind words and the opportunity to be part of your home-buying journey! 🏡
Customer sercice was very friendly and personable
Reply from Justin Phillips, Ruoff Mortgage
August 14th, 2026 04:05 PM
Thank you so much for the kind words! I truly appreciate you taking the time to share your experience. I’m glad I was able to make the process friendly and personable for you. It was a pleasure working with you, and I’m grateful for your trust!...
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Justin was always available to talk. He was very good at keeping us up to date on what was going on in the loan process. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
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Justin Phillips was a pleasure to work with. He was always available at all times of the day. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
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Excellent!
Reply from Kayla Kreigh
August 21st, 2026 02:53 PM
Thank you, Jordan! I'm happy to hear you had an excellent experience. If you have any more feedback or need assistance, feel free to reach out.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Autumn F
Reply from Owner
August 17th, 2026 03:50 PM
Thank you, Autumn, for the 5-star rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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