Ruoff Mortgage - Muncie, Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Justin was always available to talk. He was very good at keeping us up to date on what was going on in the loan process. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
read more
Justin Phillips was a pleasure to work with. He was always available at all times of the day. I would recommend him to anyone looking for a mortgage.
Reply from Justin Phillips, Ruoff Mortgage
August 12th, 2026 04:30 PM
Thank you so much for the kind words! It was truly a pleasure helping you through the mortgage process. I know there can be a lot of moving parts, so I always want my clients to feel informed, supported, and confident every step of the way....
read more
Excellent!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Autumn F
First time buying a home and Justin made the process very easy and was very helpful throughout the entire proces. If I did not understand something he helped me understand everythin. very good experience!
Reply from Justin Phillips, Ruoff Mortgage
August 6th, 2026 02:27 PM
Thank you! Happy I could help make your first homebuying experience a positive one. It was a pleasure working with you, and I wish you many great memories in your new home. Congratulations!
He was right on it never had to wait on him. He was friendly and charming. I would use him again . i will tell my friends and family about him. One of the best experiences i have had.
Reply from Justin Phillips, Ruoff Mortgage
August 5th, 2026 04:04 PM
Thank you so much for your kind words! It was truly a pleasure working with you. I'm so glad I could make the process easy and be there whenever you needed me. I really appreciate your trust and your willingness to recommend me to your friends...
read more
Ryan Vannatter and Ruoff Mortgage are excellent to work with!
Ryan was very professional and kept me update daily on the status of my loan.
Reply from Ryan Vannatter
August 13th, 2026 01:08 PM
Drew, I appreciate your kind words. I'm glad to hear that my daily updates were helpful in keeping you informed about your loan status. If you have any further questions or need assistance, feel free to reach out.
Justin was an excellent loan officer. Explain things that we had no idea what they were very quickly, he's a very knowledgeable man in his career. I recommend Justin and Ruoff for any home purchases.
Reply from Justin Phillips, Ruoff Mortgage
August 13th, 2026 02:43 PM
Thank you, Teedric, for your kind words and recommendation. I'm glad I could help clarify the process and support you with your home purchase. If you have any more questions in the future, please feel free to reach out.
Justin was an excellent loan officer. Explain things that we had no idea what they were very quickly, he's a very knowledgeable man in his career. I recommend Justin and Ruoff for any home purchases.
10 of 1209
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us