Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Ryan was amazing! He was so helpful with us being first time homebuyers. He made sure we understood everything that was going on with the process from beginning to end! I would highly recommend him to anyone that is looking to buy a house!
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Reply from Ryan Vannatter
February 23rd, 2026 09:09 PM
I'm glad to hear that you felt well-supported during your homebuying journey, Anna. Being a first-time homebuyer can be quite the experience, and it's important to me that everything is clear and straightforward. Should you need any assistance...
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Clayton was amazing!! Being the first home purchased on my own I would say the experience was flawless! I never had to wonder what the next step would be and he always informed me when the last step was completed. Clayton was always willing...
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Reply from Clayton Wright
February 20th, 2026 04:32 PM
It's encouraging to know that your home buying experience was seamless and that you felt supported through every step, Nancy. I'm always here to ensure clarity, so hearing you never had to wonder about the next step means a lot. Thank you for...
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Kayla was amazing and was able to answer all my questions thoroughly, giving me the confidence to complete the transaction
Reply from Kayla Kreigh
February 20th, 2026 04:08 PM
I appreciate your kind words, Kelli. It's important to me that you felt confident throughout the process, and I'm glad I could help answer your questions thoroughly. Thank you for sharing your experience.
Justin was great to work with. He responded quickly and kept us up-to-date on everything that was going on in the loan process.
Reply from Owner
February 23rd, 2026 10:32 AM
I'm glad to hear that you had a positive experience working with me, Matata. Keeping clients informed and responding promptly are key parts of my approach, and I'm pleased I could support you effectively during the loan process. If there's...
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Justin was great to work with. He responded quickly and kept us up-to-date on everything that was going on in the loan process.
Reply from Justin Phillips, Ruoff Mortgage
February 6th, 2026 03:15 PM
Thanks, Andrew! Hope the move is going well. Keep in touch!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Joseph D
Reply from Owner
February 6th, 2026 03:16 PM
Always a pleasure, Joe! Great catching up with the both of you. Looking forward to hearing about the family in the future. Good luck with the move in!!
Justin made himself extremely available to us, responding very promptly at every step. He was extremely knowledgeable on the process, and made us feel very comfortable in what is usually a stressful situatio. 10/10 recommen.
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Reply from Justin Phillips, Ruoff Mortgage
February 6th, 2026 03:16 PM
Always a pleasure, Joe! Great catching up with the both of you. Looking forward to hearing about the family in the future. Good luck with the move in!!
Fantastic agent, he got everything we needed for closing to us ahead of time, answered questions we had even while off on weekends and loving our new house! Tysm Ryan!
Reply from Owner
February 19th, 2026 10:36 AM
It's great to hear that you're enjoying your new home, Robbie. I'm glad I could provide the support and information you needed for a smooth closing, even on weekends. If there’s anything else I can do for you, feel free to reach out.
Ryan did amazing! Even when he was off on weekends he was answering questions if I sent any over, I was totally prepared and ready to close and I am loving my new house! Tysm Ryan!
Reply from Ryan Vannatter
February 13th, 2026 05:37 PM
I appreciate hearing about your positive experience, Robert. It's important to me to be available when questions arise and to ensure that you felt prepared for closing. I'm glad you're enjoying your new home. If there's anything further I can...
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Justin was exemplary. He was always available for any questions we had & was very skilled in communication as well as explaining the ins and outs of the process . Highly Highly recommend!
Reply from Owner
February 9th, 2026 08:43 PM
Thank you for your kind words, Jake. I’m glad to hear that my approach to communication and transparency was beneficial during your experience. Being available to address questions and offer clear explanations is something I strive for with...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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