Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori was the most professional and knowledgeable loan officer we have ever spoken with and gotten the pleasure to work with. She truly cares about her customers, she kept us informed on each step of the loan process, and she even went above...
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Reply from Lori Fetter
September 21st, 2024 03:09 PM
Thank you so much for your kind words, Molly. I'm pleased to hear that you had a positive experience with me at Ruoff Mortgage. Your feedback is greatly appreciated. It's my goal to keep my clients informed and make the loan process as smooth...
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The communication
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your stellar rating, Janette! It's wonderful to know that you had a great experience with Matt Koch and appreciated the excellent communication. At Ruoff Mortgage, we strive to provide the best service to our customers. We hope...
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Friendlieness, support, clear communication, availability, knowledge.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Karrie, for your review! We're thrilled to hear that you have had such a positive experience with Matt Koch at Ruoff Mortgage. Your rating of 4.93 out of 5 stars reflects the dedication we have for our customers and the expertise...
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Sarah was very knowledgeable regarding the home-buying process. She was pleasant to communicate with and answered my questions with ease. I would recommend Sarah to my friends and family without question!
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:25 PM
I'm thrilled to hear that you had such a positive experience, Anna! It was a pleasure assisting you with your home-buying journey. Your kind words mean a lot, and I'm grateful for your confidence in recommending me to your friends and family....
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I am so happy with the hard work and dedication that Lori Fetter and Ruoff Mortgage helped me get into my forever home.
The hard work and the dedication of making my dreams come true
Reply from Lori Fetter
September 19th, 2024 10:30 AM
Thank you so much for the glowing review, Janice. Your kind words mean a lot to me. I'm thrilled to hear that your experience with Ruoff Mortgage was a positive one and that your dreams were realized. Your satisfaction is my top priority, and...
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Josh was great to work with. Always pleasant to talk to and super helpful. Made the whole process extremely easy!
Reply from Josh Pick - NMLS 134546
September 9th, 2024 12:43 PM
Congratulations Blake! Thank you also for taking the time to complete the survey for me...it's much appreciated!
Fast, reliable, and communicative. Would highly recommend!!
Lori was fabulous to work with. I appreciated her meticulous work on closing my loan.
Reply from Lori Fetter
September 17th, 2024 06:47 PM
I appreciate your kind words, Amanda! It was truly a pleasure working with you to close your loan. Your satisfaction is my highest priority, and I'm delighted to hear that you appreciated my meticulous approach. I strive to make each transaction...
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Ruoff Mortgage - Medina
Wonderful People, Great Service! Sarah Cole is absolutely Fantastic at what she does and Incredibly Helpful!
Reply from Owner
September 6th, 2024 02:31 PM
We're so happy to hear Sarah made your day! Thanks for taking the time to share your positive experience. It's always great to know we're making a difference.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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