Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Sarah fought hard for us the whole process and made sure to be in contact with us at all times. She took our feelings into consideration and made sure to listen to us when we felt things were less than ideal.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:24 PM
I'm so grateful for your kind words, Sydney. It was truly a pleasure to assist you through the mortgage process and I tried my best to ensure your feelings were heard at all times. It was important to me that you felt comfortable, even when...
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Communication was phenomenal!
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:26 PM
I'm thrilled to hear that you were pleased with the communication during our interactions, Logan. A big part of my job at Ruoff Mortgage is ensuring every one of my customers feel heard and informed. Receiving your 5-star rating has assured...
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Josh was incredible to work with as he kept us up to date every step of the way. He even caught an error by the title company. I would recommend Josh to all my friends and family.
Reply from Josh Pick - NMLS 134546
August 30th, 2024 01:01 AM
Appreciate you taking the time to complete the survey! Congratulations on your new home!
Everything was professional and done in a timely manner which I know wasn’t easy. Sarah walked me through Th e whole process and explained everything perfectly.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:41 PM
I'm so glad to hear that you found our process to be professional, timely, and well explained. It was an absolute pleasure assisting you with your mortgage needs at Ruoff Mortgage. Your satisfaction is my top priority, so it's wonderful to...
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Everyone was very responsive.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's great to hear that you had a positive experience with my entire team. Bret. We pride ourselves on being responsive to our customers' needs, so your feedback is much appreciated. Your 5-star rating means a lot to us. Thank you for taking...
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Fantastic team over here at Ruoff Mortgage. Mr. Pick was very knowledgeable and any questions were taken and responded in a timely manner. I really like that he was able to get a decent interest r**e with just 3% down. Bi-weekly payments of...
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Reply from Josh Pick
February 14th, 2025 06:42 PM
Thank you so much, Cody! It was a pleasure working with you to make your homebuying experience smooth and successful. Helping you understand each step of the process is always my priority, and If you have any questions in the future or need...
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Fantastic team over here at Ruoff Mortgage. Mr. Pick was very knowledgeable and any questions were taken and responded in a timely manner. I really like that he was able to get a decent interest rate with just 3% down. Bi-weekly payments of...
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Reply from Josh Pick - NMLS 134546
August 26th, 2024 03:15 PM
Thank you so much for taking the time to complete the survey and leave a review, Cody. Congratulations on your home purchase and I'm looking forward to seeing pictures of what you're going to do with the home!
Extremely knowledgeable and helpful. She works fast and diligently and always responded same day.
Reply from Owner
September 16th, 2024 02:26 PM
I'm thrilled to hear about your positive experience, John! It's always my goal to provide quick, knowledgeable service and I'm glad to know that I was able to assist you effectively. I appreciate your 5-star rating and your kind words. If you...
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Sarah was extremely knowledgeable and did a fantastic job explaining the process to my wife and I as first time homebuyers.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:26 PM
I'm sincerely delighted to know that you had a positive experience with me at Ruoff Mortgage, John. As a first-time homebuyer, it's always important to understand the process in depth, and I'm glad I could explain it effectively. Your kind...
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Gloria P
Reply from Owner
August 21st, 2024 06:12 PM
Hi, Gloria. Thank you for taking the time to rate us!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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