

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everything was great!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Glad to hear that everything went great, Richard! I appreciate your positive review and the perfect rating. Here at Ruoff Mortgage, we strive to provide top-notch service, and your feedback confirms that we're on the right track. If you have...
read more
Josh was super communicative and made the whole home buying process super easy and quick! I would definitely recommend him for anyway who is in the market!
Reply from Josh Pick - NMLS 134546
September 17th, 2024 06:09 PM
Thank you, Samantha! I appreciate you taking the time to leave the review, and congratulations to you and Sam on the purchase of your home!
Quick and easy
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:22 PM
I'm thrilled to hear that you found the process quick and easy, Alexander. It was a pleasure working with you and I appreciate the perfect rating. I strive to make transactions as simple and straightforward as possible, and I'm glad that was...
read more
Josh was great and very informative! He helped me every step of the way!
Reply from Josh Pick - NMLS 134546
September 13th, 2024 09:16 PM
Thank you, Candace...congratulations on being a first-time homebuyer!
Constantly kept up to date on everything. Great Communitions. Very pleasant to talk to. Thank you Matt.
Reply from Matt Wisniewski
September 22nd, 2024 11:03 PM
I'm thrilled to hear that you had a positive experience, Terry! Keeping clients informed and maintaining open communication is a top priority at Ruoff Mortgage. I'm glad I could provide you with the pleasant and efficient service you deserve....
read more
Lori really stayed on this and made it a simple process for us.
Reply from Lori Fetter
September 22nd, 2024 04:18 PM
I'm absolutely thrilled to hear that the process was simple and straightforward for you, Charles. It was truly a pleasure assisting you with your mortgage needs. Your positive feedback greatly motivates me to continue providing the best possible...
read more
Our loan officer, Matt Wisniewski, was the best. He kept us well informed and helped us at every turn, and was very professional, courteous and knowledgeable of all issues. Our experience with Matt and Ruoff was well organized and we would...
read more
Reply from Matt Wisniewski
September 22nd, 2024 03:35 PM
Hey Ethel, thank you so much for your kind words and for the 5-star rating! I'm thrilled to hear that you had a positive experience. It was my absolute pleasure supporting you throughout the loan process and I'm glad everything was well-organized...
read more
Sarah was amazing! She was knowledgeable, informative and helpful from day one. She responded to our emails/texts in a timely manner no matter the time of day. She gets a 10/10 from us and I would recommend her to anyone!
Reply from Owner
September 16th, 2024 02:24 PM
Hello Danielle, Thank you so much for your kind words and your 5-star review! I'm so glad to have been a part of your homeownership journey. Reading your review makes my day! Receiving a 10/10 from you is such a high honor. Your recommendation...
read more
Sarah was amazing from day one! Very knowledgeable, informative, honest and helpful. She kept us up to date on what was happening in a timely manner and answered our texts/emails in a timely manner no matter the time of day. Sarah gets a 10/10...
read more
Reply from Sarah Cole
September 22nd, 2024 03:13 PM
Thank you so much for your kind words, Danielle! I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. It was a pleasure assisting you throughout the process and I'm glad I could provide the timely and informative...
read more
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Molly B
971–980 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us