Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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closed
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Reviews from Web
We started this journey almost a year ago, it began as the most stressful experience of our lives. We journeyed through 52 houses, submitted 11 offers, struggled through 4 prior loan officers and landed in the very capable hands of Josh Pick....
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Reply from Josh Pick
February 2nd, 2025 07:39 PM
Samantha, reading your review truly made my day. I remember how challenging the search was for you and your family. Helping your family settle into your dream home makes all the challenges worthwhile. It was a pleasure working with you, and...
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We started this journey almost a year ago, it began as the most stressful experience of our lives. We journeyed through 52 houses, submitted 11 offers, struggled through 4 prior loan officers and landed in the very capable hands of Josh Pick....
read more
Reply from Josh Pick - NMLS 134546
September 27th, 2024 06:23 PM
Wow, thank you so much for the kind words, Samantha! I'm so happy for you and Jonathan, especially because this home is so much better than the prior 11 that you offered on...it could not have worked out better! Congratulations!!
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Janice B
Reply from Owner
September 27th, 2024 10:46 AM
Hi, Janice. Thanks for the stars rating!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Minnix A S
Reply from Owner
September 27th, 2024 06:15 PM
Thank you, Zac! It was a pleasure working with you and Kalyn!
Josh Pick was absolutely incredible to work with. I have bought many homes and this was by far the smoothest , easiest, and most hassle free transaction I have encountered. I will be letting anyone purchasing a home to not only use this company...
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Reply from Josh Pick - NMLS 134546
September 24th, 2024 06:39 PM
Thank you, Zac! You and Kalyn were awesome to work with and congratulations on your new home together! I appreciate you taking the time to complete the survey and to leave such a great review!
Brittany was cautious and worked in my best interest even when other parties weren't doing so. It appears as though she put my best interests even above the Ruoff's bottom line and I appreciate that as a customer, it really inspired confidence...
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Reply from Brittany Adams, Ruoff Mortgage
October 3rd, 2024 02:37 PM
It's uplifting to hear these kind words, Matthew. As your mortgage advisor, it's my responsibility to prioritize your needs and ensure your best interests are at the forefront. I'm here to build trust and make the process as smooth as possible...
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I originally went with a different mortgage company and switched over where Sarah where Sarah showed her dedication and hard work in making my transition close smoothly
Reply from Sarah Cole
November 15th, 2024 12:08 PM
I'm so glad to hear that you had a positive experience transitioning over to Ruoff Mortgage, Victoria. Your satisfaction is my top priority and I'm thrilled that I was able to make the process smooth for you. I appreciate your high rating and...
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Matt Wisniewski, Ruoff Mortgage
Prompt, clear, transparent communication. Delivered as promised.
Matt provided excellent customer service in a friendly, approachable, professional manner.
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Ruoff Mortgage - Medina
As a lawyer and real estate broker I found the branch manager Lori Fetter to be untrustworthy and rude. Lori almost disclosed my personal information to a RE salesperson pretending to be a broker who I had already decided not to work with....
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Reply from Owner
September 23rd, 2024 04:18 PM
Thank you for taking the time to share your feedback regarding your experience with us, Dr. Cimring. We take your concerns seriously and are committed to providing a positive and professional experience for all our clients. In addition to your...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Ricky Z
Reply from Owner
October 20th, 2024 02:09 PM
Thank you so much for taking the time to leave such a great rating, Ricky! We're thrilled to hear that you had a stellar experience with Matt Koch at Ruoff Mortgage. Your satisfaction and positive feedback motivate us to continuously improve...
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961–970 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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