

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Seamless experience. Honest and worked to find the best deal possible.
Reply from Owner
August 12th, 2025 04:29 PM
Thank you so much, Kathy...congratulations to your son on his new home! I'm happy I was able to be a part of it!
Josh was very knowledgeable and helpful and responsive. I felt he was being honest and finding me the best deal possible.
Reply from Josh Pick, Ruoff Mortgage
August 8th, 2025 02:34 PM
Thank you, Nick! I appreciate your testimonial and congratulations on your first home purchase!
Ruoff Mortgage - Medina has received a review with 5 star rating from Kelly S
Reply from Owner
August 18th, 2025 01:39 PM
Thank you, Kelly, for your 5-star rating! We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage. Thank you for choosing us as your mortgage lender!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Nick G
This is the second time I have used Ruoff as my lender and Lori Fetter has been nothing short of amazing. Lori gets things done when other outsides fail on their end she gets things back on track. Lori is a Rockstar in my book.
Reply from Lori Fetter
August 15th, 2025 06:26 PM
Nick, thank you so much for your kind words and for choosing Ruoff Mortgage again. I'm truly grateful for your trust and am pleased to hear that you found my efforts helpful in keeping things on track. It's important to me to make the process...
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very efficient with a personal touch.
Reply from Matt Koch
August 13th, 2025 08:13 PM
Thank you, Cheryl, for highlighting the efficiency and personal touch you experienced with Matt. We're delighted to know that his approach resonated with you. Should you have any further questions or need assistance in the future, we're here...
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Purchasing a home does not have to be hard or stressful. Sarah will make sure everything goes as smooth as possible and will be there for all your questions.
Reply from Owner
November 19th, 2025 04:04 PM
Andrei, I'm pleased to hear that the home buying process felt manageable and stress-free for you. Ensuring clarity and being there to answer all your questions is something I always strive for. If you have any more questions or need further...
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Sarah was there everystep of the way. Everything was very simple and easy to navigate through.
Reply from Sarah Cole
August 12th, 2025 03:23 PM
Thank you, Andrei, for sharing your positive experience. I'm glad I could make the process straightforward and easy for you. Being there every step of the way is important to me, and it's wonderful to know that it made a difference in your...
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I had worked with Josh years ago when he was with a different company but he was so attentive, knowlegeable and got back to me immediately whenever I had a question even in the evening!!
Reply from Josh Pick, Ruoff Mortgage
August 1st, 2025 06:47 PM
Thank you, Debbie, and congratulations on getting your future home for retirement!
Matthew'sncustomer service was excellent
Reply from Matt Wisniewski
August 9th, 2025 05:32 PM
I appreciate your feedback, Timothy. I'm glad to hear that you found my customer service excellent. It's always my goal to provide a positive experience for those I work with. If there's anything else you need or any questions you might have,...
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531–540 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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