

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sarah was exceptional from start to close and I would recommend her to anyone.
Reply from Sarah Cole
August 9th, 2025 04:33 PM
Thank you, Jason, for your kind words. I'm so pleased to hear that you found my support exceptional throughout your journey. Knowing that you'd recommend me to others truly means a lot. If you have any further questions or need assistance in...
read more
We were very pleased at how fast everything went
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2025 04:04 PM
Tammie, I'm glad to know that the speed of the process met your expectations. Timely service is a priority, and it's great to hear your feedback. If there's anything else you'd like to discuss or if you have any questions in the future, please...
read more
EVERYTHING!!
Reply from Sarah Cole
August 7th, 2025 04:07 PM
Judy, thank you for your enthusiastic feedback! It’s truly rewarding to know that your experience with me covered all the bases. If there's ever anything specific you'd like to discuss or if you have any future needs, I'm here to help. Appreciate...
read more
What a great experience we had with Matt. Highly recommend Matt as he went above and beyond for my family. Always provided us with honest and transparent information and I felt like he was a true partner in this transaction. I don’t typically...
read more
Matt is a true professional and a pleasure to work with. He went above and beyond for our family. Always available and provided us with honest, transparent information . I don't typically give reviews, but when someone works as hard as Matt,...
read more
Reply from Matt Wisniewski
August 5th, 2025 03:18 PM
Thank you so much for your thoughtful review, Brandon. I'm truly honored that you found my efforts noteworthy enough to share. Providing honest and transparent information is something I firmly believe in, and I'm glad it helped make your experience...
read more
Matt went above and beyond for our family throughout our purchase process. He was easily available with quick responses and accurate information for our many questions. Purchasing a house can be stressful and the tasks to complete a purchase...
read more
Matt Wisniewski truly went above and beyond for our family. He was available with quick and accurate responses to our many questions. Our family owns a small business, and the additional steps to navigate were at first very overwhelming. With...
read more
Reply from Matt Wisniewski
August 5th, 2025 03:18 PM
Katelyn, I'm truly grateful for your thoughtful words and that I could assist your family through the process. Owning a small business and managing additional steps can indeed be daunting, so I’m pleased that my guidance and direction helped...
read more
The closing was a bit rough and there was back and forth with underwriting Paperwork was still being waited on while we sat at the closing table for an hour before we were able to sign, so that was a bit frustrating
read more
Reply from Christi Nichols, Ruoff Mortgage
July 25th, 2025 08:40 PM
I'm so sorry for the delay of your on closing day. Thank you for your patience!
Josh Pick and his team are amazing to work with. 10/10 will recommend to family and friends looking for financing.
Reply from Owner
August 1st, 2025 06:46 PM
Thanks so much, Derick...it was my pleasure helping you and Annabel! Congratulations on your home purchase!
Josh is very personable and doesn't make you feel like you're just another number to him
Reply from Josh Pick, Ruoff Mortgage
July 24th, 2025 09:01 PM
Thanks so much, Derick...it was my pleasure helping you and Annabel! Congratulations on your home purchase!
541–550 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us