

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The communication, knowledgeable responses, the willingness to work with us on our needs and also very personable.
Reply from Matt Wisniewski
August 28th, 2025 03:16 PM
Thank you for your kind words, Matthew. I’m pleased to hear that you appreciated the communication and found my responses knowledgeable. Being personable and working with clients to meet their specific needs is always my priority. If there's...
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quick response times, after hours responses, answered my questions well and broke everything down for me so I could understand things better. Overall made my first home buying experience pleasant .
Reply from Josh Pick, Ruoff Mortgage
August 16th, 2025 08:18 PM
Great, thank you, Brandon! That's exactly the kind of feedback I shoot for. Congratulations again, and I appreciate you taking the time to complete the survey!
Great people to work with. Stayed in contact with us through the whole experience. Just made everything so easy. Highly recommend
Reply from Owner
September 22nd, 2025 06:22 PM
We're pleased to hear that you had such a smooth experience working with our team, Spaeth. Staying connected throughout the process is something we prioritize to ensure everything feels easy for our clients. Your recommendation means a lot...
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explaining things that weren't understood keeping in contact the whole thing just went extremely smooth
Reply from Matt Koch
August 13th, 2025 08:12 PM
Thank you, Jeremy, for sharing your experience. We're pleased to hear that everything went smoothly and that you felt informed and connected throughout the process. Ensuring clear communication is a priority for us at Ruoff Mortgage, and it's...
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Open and easy communication Always willing to answer any questions . Made my first house purchase super easy and stress free!
Reply from Josh Pick, Ruoff Mortgage
August 12th, 2025 04:35 PM
Thanks Hailie, glad to hear that your first house purchase felt easy and stress-free. If you have any more questions now or in the future, I'm just a message away!
Sarah was wonderful to work with and provided everything we needed for a smooth closing.
Reply from Sarah Cole
August 22nd, 2025 02:22 PM
I'm glad to hear that you had a positive experience, Justin. It’s great to know that I could provide everything you needed for a smooth closing. If you ever have more questions or need assistance down the road, don’t hesitate to reach out....
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The communication was great! We were always kept updated on what point we were at in the loan process and what to expect. Everyone was so friendly and helpful.
Reply from Sarah Cole
August 20th, 2025 07:58 PM
Rachel, thank you for sharing your experience. I'm glad to hear that clear communication played a key role during your loan process. Keeping you informed at each step is something I take great pride in, and it's wonderful to know that it made...
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Christie is AMAZING!!! SHe is knowledgable and goes the extra mile to get the loan done for her clients!!! Thank You... Thank You, Christie!!!!
I will be referring clients as soon as the need arises....
Reply from Christi Nichols, Ruoff Mortgage
August 11th, 2025 05:18 PM
I am SO happy we got to meet and work together so closely! Your home is just beautiful!
Friendly, expedient, and thorough. Great experience
Reply from Owner
August 12th, 2025 04:33 PM
Thank you, Dave, and congratulations on your home purchase! Let me know if you need anything in the future!
Friendly, expedient, thorough. Great experience
Reply from Josh Pick, Ruoff Mortgage
August 12th, 2025 04:33 PM
Thank you, Dave, and congratulations on your home purchase! Let me know if you need anything in the future!
521–530 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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