

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Our loan officer, Dan Logan, made this an extremely easy and smooth experience. Everyone told me how stressful and tedious the home-buying process is, and Dan left me wondering what they were talking about. We were prepared and ahead of the...
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Reply from Dan Logan, Ruoff Mortgage
August 26th, 2025 05:19 PM
WOW. I am truly humbled by your review. Thank you for trusting me and trusting the RUOFF process. It doesn't have to be difficult if you follow the process, you were a MODEL BUYER and would love to have you join me in talking to other First...
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Matt made the whole experience easy. kudos to Matt!
Reply from Matt Wisniewski, Ruoff Mortgage
September 4th, 2025 03:12 PM
I appreciate your feedback, Peter. I'm glad to hear that the experience was smooth and straightforward for you. If there's anything else you need or if you have any further questions, feel free to reach out. Your recognition means a lot to...
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She is just amazing
Reply from Sarah Cole, Ruoff Mortgage
August 29th, 2025 12:59 PM
Thank you, Gary, for your kind words. Thank you so much for trusting me to walk you through the homebuying process. If you ever need anything or have further questions, please feel free to reach out. I'm always here to assist you!
It was such a pleasure having Dan on our team during the home-buying process. Dan was available every step of the way and kept us in the loop and ahead of the process. By the time something was needed, we were prepped and already had it taken...
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Reply from Owner
August 26th, 2025 05:25 PM
Thank you for the awesome Review. It truly makes me happy when a buyer such as yourself follows the process and by the way, I couldn't have made it as smooth as it was without your assistance as well. You had docs to me within hours of request...
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OOOCCClear
Reply from Matt Koch
May 14th, 2026 05:50 PM
Thank you, Bridget, for your generous rating. If you have any specific feedback or concerns you'd like to share, please feel free to reach out to us directly.
Thanks to Josh for the excellent service. He was very responsive and guided us through the mortgage process with clear directions.
Reply from Josh Pick, Ruoff Mortgage
August 21st, 2025 04:40 PM
Thank you, Matt, and congratulations to you and Kennedy! I'm glad we were able to get this done for you when things seemed to come to a standstill with the first lender!
the stash had the cash
Reply from Dan Logan, Ruoff Mortgage
August 21st, 2025 01:13 PM
Thank you, Gabriel! it was pleasure working with you and I hope you enjoy your new home!
Timeliness of calls when promised from loan officer. Attention to needed documents on a timeline so that i wasn't signing them at thr veey last minute .
Reply from Sarah Cole, Ruoff Mortgage
August 20th, 2025 04:47 PM
Thank you for taking the time to leave a review.
I’m truly sorry to hear that your homebuying experience wasn’t as positive as I had hoped. I always strive to maintain clear and timely communication with my clients, as ensuring a smooth and...
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Everything went smoothly and quickly I am very grateful and happy
Reply from Lori Fetter, Ruoff Mortgage
August 29th, 2025 06:37 PM
David, thank you for your kind words. I'm pleased to hear that everything went smoothly and swiftly for you. Your gratitude means a lot to me, and I'm happy I could assist you efficiently. Should you have any further questions or need help...
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The communication, knowledgeable responses, the willingness to work with us on our needs and also very personable. The commitment to making things less stressful and understandable during the home buying process is elite!
511–520 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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