

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everyone was very quick to respond with any questions. Explained everything in a simplistic way so their was zero confusion
Reply from Lori Fetter
September 12th, 2025 03:16 PM
Your feedback is valued, and I'm glad to hear that the responsiveness and clear explanations were helpful to you. Ensuring clarity and minimizing confusion is always my goal. If you have any other questions or need further assistance, don't...
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Christi Nichols, Ruoff Mortgage has received a review with 5 star rating from Desiree M
My loan officer was extremely quick to respond and answer any questions.
Reply from Christi Nichols, Ruoff Mortgage
September 2nd, 2025 04:15 PM
Thank you, Desiree! What a great experience to work with you!
Lori you were phenomenal and I will recommend you every chance I get thank you for working with my wife and I it was a pleasure working with you thank you for making our process easy to navigate could have never done it without youFirst time...
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Reply from Owner
October 21st, 2025 06:45 PM
LOVE THE PIC! I am so very happy for you and Donna and appreciate your kindness throughout the process. Enjoy your new home!
My loan officer was extremely exceptional with communicating throughout my loan process Lori treated my wife and I like family I will definitely go out of my way to recommend all of my friends and family for any mortgage they may need in the...
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Reply from Lori Fetter
September 11th, 2025 04:14 PM
Andrew, I appreciate your generous words about your experience working with me. It’s wonderful to know that the communication throughout your loan process made a positive impact. Treating you and your wife like family is exactly what I aim...
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Lori is the best in the business. 1st class service and expertise. Recommend Lori to all my friends, family, and colleagues.
Reply from Owner
September 17th, 2025 07:44 PM
Love helping you and Emily and so happy we were able to make your dream home come true! Can’t wait for the pool party😁
Sarah is very good at what she does. Very knowledgeable in the loan process and determined to get it done!
Reply from Sarah Cole
September 7th, 2025 05:22 PM
I'm pleased to hear that you found my assistance valuable, Sarah. It's important to me to bring knowledge and determination to the loan process, ensuring everything progresses smoothly. If you ever have more questions or need further assistance,...
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Best in class service, Will recommend to friends and family!
Reply from Lori Fetter
September 7th, 2025 03:39 PM
Thank you for your kind recommendation, Brandon. I'm pleased to hear that you found the service top-notch. It's wonderful to know you're willing to share your experience with friends and family. If there's ever anything more I can do for you,...
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Lori is the best in the business . Fast, knowledgeabl, professional. She made a stressful experience easy.
Reply from Lori Fetter
September 7th, 2025 03:31 PM
Emily, thank you for your thoughtful feedback. I'm glad to hear I could help make the process easier for you despite the stress that can come with it. If you ever have more questions or need assistance in the future, please feel free to reach...
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Very knowledgeable
Reply from Lori Fetter
September 6th, 2025 03:32 AM
I appreciate your kind words. It's great to hear that you found my expertise helpful. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Ruoff Mortgage!
501–510 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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