Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Took time to explain complex processes
Reply from Sarah Cole
March 16th, 2026 04:05 PM
Jovan, I'm pleased to hear that you found my explanations clear and helpful with the more complex aspects of the process. It’s important to me that everything is understood clearly. If there are any other questions or if you need further assistance,...
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Josh Pick at Rouff Mortgage gave us an experience that was second to none. His exceptional customer experience skills and industry expertise is absolutely best in class. I would recommend Josh and Ruoff Mortgage to anyone looking for an exceptional...
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Reply from Owner
March 15th, 2026 10:21 AM
Nate, it's truly gratifying to hear that you had a positive experience. I'm pleased to have been able to assist you throughout the mortgage process and provide the support you needed. Your recommendation and acknowledgment of my efforts are...
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Josh gave us an experience that was second to none. His customer experience skills and expertise is best in class. I would recommend Josh and Ruoff to anyone that needs a great mortgage experience and the ability to close on your new home quickly...
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Reply from Josh Pick, Ruoff Mortgage
March 4th, 2026 02:27 PM
Thank you very much, Nate, for taking the time to do the survey and for your kind words about my customer service! It was a pleasure working with you both and congratulations on getting the home!
Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late...
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Reply from Owner
March 4th, 2026 02:25 PM
Thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!
Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late...
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Reply from Josh Pick, Ruoff Mortgage
March 4th, 2026 02:12 AM
Wow, thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!
went very smooth the way you should've.
Reply from Josh Pick, Ruoff Mortgage
March 3rd, 2026 09:50 PM
Thank you, Joe! I appreciate you taking the time to do the survey and I'm glad things worked out for Taylor!
Josh stayed in contact with me throughout the entire process . If he was unsure of an answer, he did the research on it and got me an answer sooner rather than later!
Reply from Josh Pick, Ruoff Mortgage
March 3rd, 2026 02:48 PM
Thank you, Natalie! I appreciate you taking the time to do the survey and leave a testimonial. Congratulations to you and Kaleb!
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Timothy S
Reply from Owner
February 27th, 2026 02:38 PM
We appreciate your positive rating, Timothy. Thank you for choosing Ruoff Mortgage.
The expertise and communication from Matt and his team was unmatched. Truly the team went above and beyond to help me purchase my first real estate investment!
Reply from Matt Koch
February 27th, 2026 02:39 PM
Timothy, we're grateful for your kind words about Matt and his team. It's rewarding to know that their expertise and dedication made a difference in your first real estate investment journey. We aim to provide the best support possible. Should...
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Everything went well . Sarah was great !
Reply from Sarah Cole
March 6th, 2026 07:10 PM
Hi Stuart, I'm glad to hear that everything went smoothly and that you had a positive experience. If you need any assistance or have further questions, feel free to reach out. Thank you for your feedback!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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