Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Josh did a great job helping us through the home buying experience. As first time home buyers I felt a bit in overwhelmed getting into this process. However, Josh made everything very clear and took it one step at a time, working with our specific...
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Reply from Owner
February 19th, 2026 02:24 PM
Thank you so much, Rebecca! I really appreciate you taking the time to complete the survey and leave your testimonial. Congratulations to you and Kevin, and I'm glad that you had a great experience! Stay in touch and let me know if you need...
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Josh did a great job helping us through the home buying experience. As first time home buyers I felt a bit in overwhelmed getting into this process. However, Josh made everything very clear and took it one step at a time, working with our specific...
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Reply from Josh Pick, Ruoff Mortgage
February 19th, 2026 02:23 PM
Thank you so much, Rebecca! I really appreciate you taking the time to complete the survey and leave your testimonial. Congratulations to you and Kevin, and I'm glad that you had a great experience! Stay in touch and let me know if you need...
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Attention to detail.
Lori is simply the best. She makes the home buying process easy. We feel so very thankful to have her on our team. Would highly recommend her!
Reply from Lori Fetter
February 27th, 2026 05:23 AM
Shannon, I appreciate your kind words and am pleased to know that the process felt easy for you. Being part of your home buying journey has been a privilege, and I'm so glad to be considered part of your team. If there’s anything more you need,...
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Matt Wisniewski, Ruoff Mortgage
Matt is a true professional. He always found time to answer my question quickly, accurately, and professionally. He communicated things needed from me and stayed on top of making sure I was on track.
Reply from Owner
March 3rd, 2026 10:21 AM
Your feedback is greatly appreciated, Ryan. I'm pleased to hear that communication throughout the process met your expectations. It's important to me that you felt supported and informed every step of the way. If there's anything more I can...
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Matt Wisniewski, Ruoff Mortgage
Matt kept me informed, and on track throughout the whole process. He helped me along the way as I though we were family. He kept what was in my best intrest as the priority! Thanks!
Reply from Matt Wisniewski
February 26th, 2026 09:55 PM
I'm glad I could be there for you during the process, Ryan. Keeping your best interests in focus was my priority, and I'm pleased to hear you felt supported along the way. If there's anything more I can do for you in the future, don't hesitate...
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Sarah was great to work with. Her knowledge and communication set her over the top. Always enjoy working with her and I recommend her every chance I get.
Reply from Sarah Cole, Ruoff Mortgage
February 16th, 2026 06:46 PM
Thank you so much for this incredible review — it truly means the world to me.I’m so grateful for the opportunity to work with you and for the trust you place in me. Communication and knowledge are two things I take very seriously, so hearing...
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Lori was excellent to work with. She was understanding, kind, and very efficient.
Reply from Lori Fetter
February 23rd, 2026 06:41 PM
Gretchen, I'm glad to hear that working with me was a positive experience for you. Understanding your needs and ensuring a smooth process are priorities I hold dear. If you ever have more questions or need further assistance, feel free to reach...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Nicholas M
Reply from Owner
February 12th, 2026 08:01 PM
Nicholas, thank you so much for the 5-star review! ⭐️I truly appreciate you trusting me with such an important milestone. It means the world to me that you took the time to share your experience. My goal is always to make the process clear,...
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Made the 1st time home buyer process very easy to understand, communication was great and the process very nice.
Reply from Sarah Cole, Ruoff Mortgage
February 11th, 2026 04:51 PM
Thank you so much for the kind words! It truly means a lot to me. I’m so glad I was able to make the first-time home buying process easy to understand and that you felt well communicated with throughout the journey. That’s always my goal!I...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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