Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,612)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

Sat

closed

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4.94

(1,612)

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Everything was smooth closing was quick I moved in with in 2 weeks Awesome !

I enjoyed the process. It was tougher than I thought but did have patience with me as I navigated being a self-employed client so overall pretty good it was definitely a learning experience having two jobs that are 1099 and trying to buy a...

Reply from Owner

March 30th, 2026 01:43 AM

I'm glad to hear the process went well, Jon, despite the challenges. Navigating a mortgage while handling self-employment can indeed be complex, so I'm pleased to know you felt supported throughout. Thank you for sharing your experience, and...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Carissa C

Reply from Owner

March 19th, 2026 06:40 PM

Thank you so much for taking the time to complete a review! I hope you LOVE your new home!

Sarah and the Ruoff team did a great job walking us through the entire process. As first time home buyers and business owners, she handled our complex situation incredibly well and was able to get us approved with terms we all felt good about....

Reply from Sarah Cole, Ruoff Mortgage

March 19th, 2026 06:37 PM

Thank you so much for your kind words—it truly means the world to me! 🏡❤️Helping you navigate the process as first-time homebuyers and business owners was an honor. I know your situation had some extra layers, but you trusted the process,...

Sarah made the buying a house truly memorable. Her and Caroline were fantastic. I have never written a google review before and I wanted to make sure I wrote one about them. Sarah and the ruoff team made me feel like family every step of the...

Reply from Owner

March 19th, 2026 06:38 PM

Wow… this seriously means more to me than you know. 🥹❤️The fact that you took the time to write your first Google review—and made it about us—is something I don’t take lightly. Thank you so much for trusting me and Caroline to be part of such...

Sarah made the experience excellent. She made me feel like family with the way she handled everything. Everything was FAST and got frequent phone calls with updates

Reply from Sarah Cole, Ruoff Mortgage

March 19th, 2026 06:38 PM

Thank you so much for this—I truly appreciate you taking the time to share it! ❤️Making you feel like family is exactly what I strive for, so that means everything to me. And I’m so glad the communication and speed stood out—that’s something...

Made the process super easy.

Reply from Sarah Cole, Ruoff Mortgage

March 19th, 2026 06:39 PM

Thank you so much—I appreciate you taking the time to share that! 😊Making the process feel easy and stress-free is always my goal, so that means a lot. I’m grateful I got to be part of your journey! 🏡I’m always here if you need anything down...

Dan was incredible. through the whole process we never once felt confused Dan cleared our concerns. He did so much work at the beginning that there was never a concern about moving into our new home. To the point the title agent was impressed...

Reply from Dan Logan, Ruoff Mortgage

March 15th, 2026 09:54 PM

In a word.. WOW... Thank you for this review. My goal to ensure that then buyers who work with me are educated and understand the process from start to finish. I am humbled by this 5 star review. thank you so much. I work primarily on referrals...

Awesome job on the 2 weeks to close, you don’t see too many loans going through that quickly. Kept us updated along the way. Hope to work with you in the future.

Reply from Owner

March 22nd, 2026 07:07 PM

I appreciate you taking the time to leave a review, Gerald. That means a lot coming from a listing agent on a property!

was such a joy to work with. Also, his assistant Jimmy was a huge help. Everything was easy and I never felt like I was left in the dark with the loan process. They were very informative and attentive would definitely recommend 100%.

Reply from Matt Koch

March 10th, 2026 09:37 PM

Xochitl, it's rewarding to know that you found the loan process easy and felt well-informed throughout. Our team, including Matt and his assistant Jimmy, strives to keep our clients updated and supported every step of the way. Your recommendation...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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