Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
When we first called, we had low expectations of the whole process. But Ryan’s professionalism and down to earth personality, put us at ease and built up our confidence. We can’t thank Ryan and Stacey for going the extra mile for us. We definitely...
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Reply from Owner
November 26th, 2025 09:27 PM
Brent and Sheila,Thank you so much for the awesome review. It's reassuring to know that my approach helped ease any initial concerns you had. I appreciate your kind words and endorsement. Supporting clients is a priority, and I'm glad Stacey...
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Overall experience was professional and friendly. We are very happy.
Reply from Ryan Frantz
August 22nd, 2025 05:14 PM
Brent, thank you for your feedback. I'm glad to hear that you found the experience both professional and friendly, as that's what I strive for with every client. It's wonderful to know you're happy with the outcome. If you have any questions...
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Eric Henderson, Ruoff Mortgage
As first-time homebuyers, my spouse and I were prepared for the process to feel overwhelming—but thanks to Eric, it was truly the opposite. From our very first conversation, he was incredibly accessible, always just a call, text, or email away....
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Eric Henderson, Ruoff Mortgage
As first-time homebuyers, my spouse and I were prepared for the process to feel overwhelming—but thanks to Eric, it was truly the opposite. From our very first conversation, he was incredibly accessible, always just a call, text, or email away....
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Reply from Eric Henderson
August 22nd, 2025 04:22 PM
Hannah, thank you so much for your wonderful feedback. I'm truly pleased to hear that I could make your first homebuying experience more accessible and seamless than expected. Being available to answer your questions and helping you feel confident...
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Geno Eacret, Ruoff Mortgage
Geno was very professional and informative during the whole process. I would recomend him to everyone! It sure did ease the nerves.
Reply from Geno Eacret
August 21st, 2025 07:20 PM
Thank you, Angela, for sharing your experience. I'm glad to hear that I could provide the support and information you needed to make the process less nerve-wracking. Your recommendation means a lot to me, and I'm grateful for your trust in...
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Alexi has done multiple mortgages for me, and has always done an excellent job. She makes the entire process very seamless.
Reply from Alexi Smalley, Ruoff Mortgage
August 11th, 2025 04:27 PM
Thank you, Jeff, for your continued trust in me. I'm so happy to hear that the process has been seamless each time. It means a lot to know that I've been able to meet your expectations with every mortgage. Looking forward to assisting you with...
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Reply from Ryan Frantz
August 21st, 2025 03:15 PM
Christian, I truly appreciate your review. It means a lot to me knowing that you had a positive experience. If there's anything further I can assist with or if you have any questions down the road, please don't hesitate to get in touch. Thank...
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From day one Amy and her team kept us informed,, educated, updated, and even helped us to laugh and take a breath. The whole experience was like having your best friend who is an expert guide you through all the steps. And just be there ready...
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Reply from Owner
August 13th, 2025 04:37 PM
Jerry & Lisa, Thank you so much for this amazing feedback!It truly means the world to me and my team that you felt supported, informed, and comfortable every step of the way. Our goal is always to make the process feel less stressful and more...
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a Amy was very personable, friendly professional always available even late in the evening honestly, I don't see how she manages so many clients and take such good care of them from day one very reliable and trustworthy thank you Amy and Dan....
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Reply from Amy Robbins, Ruoff Mortgage
August 13th, 2025 04:37 PM
Thank you so much for this amazing feedback!It truly means the world to me and my team that you felt supported, informed, and comfortable every step of the way. Our goal is always to make the process feel less stressful and more like working...
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Michael E
Reply from Owner
November 26th, 2025 09:35 PM
Mike and Kirsten,
Thank you for the great review on Google. Was a true pleasure to get to work with you again. I hope you are enjoying your new home. I will be in touch when rates drop in 2026. Until then, enjoy your new home.
Ryan
481–490 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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