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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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5 Star
97%
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2%
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Reviews from Web
  • J
    Jacob E
    Posted on August 17th, 2025 12:36 PM
    Sydney is organized, calm, and always goes above & beyond. She's been great to work with when discussing special loan programs and making sure the home buying process runs smoothly.
    Reply from Owner
    August 19th, 2025 06:20 PM
    Jacob, thank you so much for your kind words!
  • A
    Austin S A
    Fishers, IN
    Posted on August 16th, 2025 03:49 PM
    great communication every step of the way. advocated for us and helped make it a smooth experience.
    Reply from Ryan Frantz, Ruoff Mortgage
    November 26th, 2025 09:17 PM
    Austin and Kasey,Congratulations on your new home. Awesome house in Fishers. Love it. Thank you for the opportunity to assist you...was a joy to work with you both. Hope you are enjoying your home and i will be in touch here in 2026 as rates...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    C
    Carol A H
    Anderson, IN
    Posted on August 15th, 2025 04:34 PM
    I am very computer challenged and you held my hand to get thru it all.
    Reply from Geno Eacret
    August 25th, 2025 04:35 PM
    I'm so glad to hear that I could assist you, Carol. It's important to me that the process feels manageable, even if technology isn't your favorite thing. Thank you for trusting me to guide you through it all. If you ever need help again, feel...
    read more
  • K
    Kimberly D D
    Avon, IN
    Posted on August 15th, 2025 03:10 PM
    Bery responsive and available to help when needed
    Reply from Mark Hardin, Ruoff Mortgage
    August 15th, 2025 03:14 PM
    I appreciate you noting my responsiveness and availability throughout the process. Being there to help when needed is something I strive for. If there's anything more I can do for you, please feel free to reach out. Thank you for your feedback...
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  • O
    Omolayo B
    Posted on August 14th, 2025 02:08 AM
    Mr Ryan and Scott was amazing. Our loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any concerns, questions either through phone calls or emails.
    Reply from Owner
    November 26th, 2025 09:19 PM
    Omolayo and Sam,How is your new home!?!?!?! Congratulations...I sure home that the move went well and you are getting settled in. Scott and I appreciate your loyalty in working with us here at Ruoff. THANK YOU! We will be in touch as rates...
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  • O
    Omolayo B
    Celina, TX
    Posted on August 14th, 2025 02:06 AM
    My loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any questions either through phone calls or emails.
    Reply from Ryan Frantz
    August 24th, 2025 02:07 AM
    Omolayo, thank you so much for sharing your experience. I'm really pleased to hear that you found the process beautiful and that I could be there to assist promptly, whether through phone or email. It's always my goal to make the journey smooth...
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  • H
    Hannah M M
    ROMEOVILLE, IL
    Posted on August 13th, 2025 08:43 PM
    Ryan was very willing to walk me through the process as a first time homebuyer and he was very responsive if I had questions
    Reply from Ryan Frantz, Ruoff Mortgage
    November 26th, 2025 09:21 PM
    Hannah,Congratulations on your new home! It's great to know that I could assist you with your first home purchase. I am glad you found our responses timely and helpful. If more questions come up down the road, don't hesitate to get in touch....
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  • K
    Kasey K
    Posted on August 13th, 2025 05:59 PM
    Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Kasey K
    Reply from Owner
    November 26th, 2025 09:22 PM
    Austin and Kasey,Thank you for the awesome review. Was great to assist you with your new home financing. Just an awesome home you purchase. I appreciate you and Austin giving me the opportunity to assist you. I'll be in touch when rates drop...
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  • K
    Kasey K A
    Fishers, IN
    Posted on August 13th, 2025 05:59 PM
    Ryan is an amazing person. He and his team made this process so easy! Theres a reason I came back to him after using him 9 years prior!
    Reply from Ryan Frantz
    August 23rd, 2025 06:01 PM
    Kasey, thank you for your generous feedback. I'm genuinely happy to hear that the process felt easy for you and that you chose to work with me again after nine years. It means a lot to know I've earned your trust over time. If you ever have...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    J
    Jarod T
    Indianapolis, IN
    Posted on August 13th, 2025 02:03 AM
    Geno was a great help all along the home-buying process and was a constant resource we could rely on for information while trying to navigate through it!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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