

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
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closed
Sun
closed
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Reviews from Web
Sydney is organized, calm, and always goes above & beyond. She's been great to work with when discussing special loan programs and making sure the home buying process runs smoothly.
Reply from Owner
August 19th, 2025 06:20 PM
Jacob, thank you so much for your kind words!
great communication every step of the way. advocated for us and helped make it a smooth experience.
Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 09:17 PM
Austin and Kasey,Congratulations on your new home. Awesome house in Fishers. Love it. Thank you for the opportunity to assist you...was a joy to work with you both. Hope you are enjoying your home and i will be in touch here in 2026 as rates...
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I am very computer challenged and you held my hand to get thru it all.
Reply from Geno Eacret
August 25th, 2025 04:35 PM
I'm so glad to hear that I could assist you, Carol. It's important to me that the process feels manageable, even if technology isn't your favorite thing. Thank you for trusting me to guide you through it all. If you ever need help again, feel...
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Bery responsive and available to help when needed
Reply from Mark Hardin, Ruoff Mortgage
August 15th, 2025 03:14 PM
I appreciate you noting my responsiveness and availability throughout the process. Being there to help when needed is something I strive for. If there's anything more I can do for you, please feel free to reach out. Thank you for your feedback...
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Mr Ryan and Scott was amazing. Our loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any concerns, questions either through phone calls or emails.
Reply from Owner
November 26th, 2025 09:19 PM
Omolayo and Sam,How is your new home!?!?!?! Congratulations...I sure home that the move went well and you are getting settled in. Scott and I appreciate your loyalty in working with us here at Ruoff. THANK YOU! We will be in touch as rates...
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My loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any questions either through phone calls or emails.
Reply from Ryan Frantz
August 24th, 2025 02:07 AM
Omolayo, thank you so much for sharing your experience. I'm really pleased to hear that you found the process beautiful and that I could be there to assist promptly, whether through phone or email. It's always my goal to make the journey smooth...
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Ryan was very willing to walk me through the process as a first time homebuyer and he was very responsive if I had questions
Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 09:21 PM
Hannah,Congratulations on your new home! It's great to know that I could assist you with your first home purchase. I am glad you found our responses timely and helpful. If more questions come up down the road, don't hesitate to get in touch....
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Kasey K
Reply from Owner
November 26th, 2025 09:22 PM
Austin and Kasey,Thank you for the awesome review. Was great to assist you with your new home financing. Just an awesome home you purchase. I appreciate you and Austin giving me the opportunity to assist you. I'll be in touch when rates drop...
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Ryan is an amazing person. He and his team made this process so easy! Theres a reason I came back to him after using him 9 years prior!
Reply from Ryan Frantz
August 23rd, 2025 06:01 PM
Kasey, thank you for your generous feedback. I'm genuinely happy to hear that the process felt easy for you and that you chose to work with me again after nine years. It means a lot to know I've earned your trust over time. If you ever have...
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Geno was a great help all along the home-buying process and was a constant resource we could rely on for information while trying to navigate through it!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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