Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Ryan is brilliant; smart, relatable, patient and clear. I never felt out the loop and he always "showed up" at the right time for us. Thank you!
Reply from Ryan Frantz
August 15th, 2025 04:58 PM
Michael, thank you for your kind words. I'm really pleased to know that you felt supported and informed throughout the process. Being there when you need it is a top priority for me, so I'm glad to hear that resonated with your experience....
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Ryan is able to resolve problems that come up in the loan process very easily and communication is solid. A+
Reply from Ryan Frantz
August 15th, 2025 12:08 AM
Thank you, Blake, for your feedback. I'm glad to hear that you felt the communication was solid and that I could effectively resolve any issues during the loan process. It's important to me that things go as smoothly as possible, so I'm grateful...
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Eric Henderson, Ruoff Mortgage
My experience was effortless and the process moved surprisingly quick!
Reply from Eric Henderson
August 14th, 2025 03:12 PM
I'm really pleased to know your experience felt effortless and that the process moved swiftly for you, Kelly. It's important to me to make things as smooth as possible for my clients. Your feedback is greatly appreciated, and if there's anything...
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Could I answer all of my questions very helpful in my situation? I appreciate her very much.
Reply from Amy Robbins, Ruoff Mortgage
August 7th, 2025 01:17 AM
Ron, I am so glad we were able to answer your questions and help you with your move to Indiana. Congratulations and please let me know if you have any questions I can help with.
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Gail B
Reply from Owner
August 15th, 2025 03:18 PM
Gail, thank you so much for your kind words and for the perfect rating. I'm truly pleased to know that your experience with the mortgage process was positive. Providing knowledgeable support and making the process as smooth as possible are...
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Mark Hardin made the process easy and willing to answer any question I had
Reply from Mark Hardin, Ruoff Mortgage
July 30th, 2025 04:59 PM
I'm happy to hear that I could make the process easy for you and was able to address any questions you had. It's always my goal to provide clear communication and support throughout the mortgage journey. Thank you for your positive feedback...
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Amy was great. She kept checking in during the process to make sure I knew what was happening. Thanks again Amy
Reply from Amy Robbins, Ruoff Mortgage
August 7th, 2025 01:18 AM
Congratulations, Teresa! I am so happy for you and your new home! Please reach out with any questions! Amy
Amy, is wonderful! I worked with her for four months during the process of purchasing a home. She was patient, kind, understanding and most of all responsive. Amy has excellent communication. If there were a ever a time I didn't know what was...
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Reply from Owner
July 28th, 2025 08:20 PM
Janie, Congratulations to you and your family! Thank you for the kind words. I enjoyed working with you and am happy that you found your home! Reach out anytime, with any questions.
I cannot say enough good things about Amy. I was connected to Amy through my realtor in February, I did not purchase a home until July 23rd. For four months, Amy was responsive, attenitive, patient, kind and understanding. I went through 3...
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Reply from Amy Robbins, Ruoff Mortgage
July 28th, 2025 08:07 PM
Thank you so much, Janie, for sharing your experience. I'm truly honored by your kind words and grateful to have been part of your home-buying journey. Your dedication to managing your finances and preparing for homeownership was impressive,...
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Just how easy and knowledgeable everyone was throughout the whole process.
Reply from Mark Hardin, Ruoff Mortgage
July 23rd, 2025 04:56 PM
I'm glad to hear that the process felt easy and that you found everyone knowledgeable. Ensuring a smooth experience is always my goal. Thank you for sharing your thoughts and for choosing Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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