

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Amy and I have been working together for the past 11 years. She is a great person and fabulous Loan Officer. She is very informative, and communicative and always finds a way to get the buyer to the Closing table. I am a Real Estate Agent and...
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Reply from Owner
September 8th, 2025 10:44 PM
Dan! Thank you so much for your kind words and continued trust over the years! I truly value our partnership and the dedication you show to your clients. It’s always a privilege to work alongside you to make the homebuying process smooth and...
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The ability to drag and drop the documents helped to make the process go so much faster and smoother.
Reply from Mark Hardin, Ruoff Mortgage
August 27th, 2025 11:26 AM
I'm glad the drag-and-drop feature contributed to a faster and smoother process for you. Finding ways to make the experience efficient and straightforward is important to me. I appreciate your feedback and thank you for choosing Ruoff Mortgage....
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Exceeded our expectations!!!
Reply from Mark Hardin, Ruoff Mortgage
August 24th, 2025 04:59 PM
I'm delighted to hear that I could exceed your expectations. Making the home buying process as seamless and satisfactory as possible is what I strive for every day. Thank you for your kind words and for choosing Ruoff Mortgage. If you ever...
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Mark is our MLO, and we had a good experience working with Ruoff mortgage. It's good to have someone local that understands what you're looking for and get you the best rate.
Reply from Owner
August 27th, 2025 11:26 AM
I'm really glad to hear you had a good experience with Ruoff Mortgage. It's important to me to be attuned to your needs and to help secure the best rate possible. Being local certainly helps in understanding and addressing your specific situation....
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Mark explained everything, was approachable, and got us great loan terms.
Reply from Mark Hardin, Ruoff Mortgage
August 20th, 2025 03:09 PM
I'm delighted to know that my explanations were clear and that I was approachable throughout the process. Getting you great loan terms is always a priority, and I'm thrilled we could achieve that together. Thank you for sharing your experience...
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Mickie was so helpful, kind and punctual!
Total communication was spot on with rapid feed back on any requests. I would strongly recommend this service with anyone else.
Reply from Ryan Frantz, Ruoff Mortgage
August 28th, 2025 05:38 PM
Harry, thank you for taking the time to share your experience. I'm glad to hear that the communication met your expectations and that responses were quick to address any requests. Your strong recommendation means a great deal to me. If there's...
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Ryan Frantz communication, time to respond, clarity, and reliability is unmatched. As a first time homebuyer, I had no doubts, no questions, and no concerns with Ryan by my side. Whenever I have the chance to offer a Mortgage Officer to someone,...
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Reply from Owner
November 26th, 2025 09:13 PM
Hilton,Congratulations on your new home. I really appreciate the opportunity to assist you this past summer with your VA financing. Thank you for service...was a pleasure to work with you. I will be in touch in 2026 when rates drop. Until then,...
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Ryan Frantz communication, time to respond, clarity, and reliability is unmatched. As a first time homebuyer, I had no doubts, no questions, and no concerns with Ryan by my side. Whenever I have the chance to offer a Mortgage Officer to someone,...
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Reply from Ryan Frantz, Ruoff Mortgage
August 28th, 2025 03:06 PM
Hilton, thank you so much for your thoughtful words. It truly means a lot to hear that my communication and support have helped make your homebuying experience smooth and worry-free. Being able to provide clarity and reliability is something...
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Clear communication and timely responses. Great job!
Reply from Adam Vogel
August 28th, 2025 01:24 PM
Thank you, Christopher, for your kind review. I'm pleased to hear that you valued the clear communication and timely responses throughout your experience. It was a pleasure working with you at Ruoff Mortgage. If there's anything more I can...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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