

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Quick and easy, along with ability to adapt when forst initial house did not work out!
Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 09:07 PM
Aleeza,Congratulations on your new home! I really appreciate the opportunity to assist you and John with the mortgage financing for your new home. Love to get to work with you both again. I'll be in touch next year when rates are lower and...
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very simple and to the point. No needless communication.
Reply from Ryan Frantz
September 11th, 2025 07:21 PM
I'm pleased to hear that you found the process straightforward and appreciated the focused communication. Keeping things simple and clear is a priority for me. If there's anything further you'd like to discuss, I'm here to help.
What made this excellent was that Geno and his team made sure all the paperwork needed was correct and properly done. They new my heart was set on getting this home, therefore all the proper channels were taken. If I wasn't clear about understanding...
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Reply from Geno Eacret
September 11th, 2025 05:26 PM
It's gratifying to know that attention to detail made a difference in your home buying journey, Gloria. I understand how important it was for you to have everything in place, and I'm glad to hear that we could clarify any uncertainties along...
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Our loan officer was always available and made the process easy
Reply from Mickie Lucas
September 10th, 2025 07:56 PM
It's great to hear that you found the process easy and that I was available when you needed assistance, Christie. Ensuring a straightforward experience is important to me, and your positive feedback is truly appreciated. Thank you for taking...
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If you're having a hard time understanding all the complexities of getting a mortgage, this place (and Ryan Frantz specifically) will take care of you. They answered all my many questions and explained things as many times as I needed.I went...
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Reply from Owner
November 26th, 2025 09:10 PM
Jacob,Can a review get any better than this? I mean, probably not!!Thank you for the opportunity to assist you on the home loan side of things. Chelsea Noble found you a great home...love it!Appreciate you and the shout out! Will be in touch...
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Ryan Frantz clearly knows his stuff. From our very first phone call I could tell I had a true professional helping me out. I may not have understood everything he was explaining but he clearly holds a passion for his job. I really appreciate...
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Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 09:11 PM
Jacob,
Awesome...love it. Thank you so much.
I appreciate the opportunity to assist you on the home loan side of things. Chelsea Noble found you a great home and that is so great.
Appreciate you and the shout out! Will be in touch once...
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Ryan was fantasticy clear , timely communication. Best class support as always
Reply from Ryan Frantz
September 8th, 2025 06:05 PM
Andres, I appreciate your review and kind words. It's wonderful to know that the communication and support met your expectations. I'm always here to provide clear and timely assistance whenever needed. If there's anything else you require,...
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I am very computer challenged and the fact that my printer refused to print didn't help. But Ruoff Mortgage held my hand thru all the paperwork!!
Geno Eacret, Ruoff Mortgage has received a review with 5 star rating from Jarod T
Very quick process
Reply from Amy Robbins, Ruoff Mortgage
November 13th, 2025 02:54 AM
Congratulations on your new home! I'm pleased to know that you found the process quick, Cassandra. It's important to me to ensure things move smoothly and efficiently. If you have any more feedback or need further assistance, I'm always here...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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