Mickie Lucas, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-508-6405
Rating: 4.88

Loan Officer | NMLS# 890736 | Ruoff Mortgage NMLS#...

Ruoff Mortgage - Keystone Crossing

4.88

(33)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 508-6405

Indianapolis, IN

https://www.ruoff.com/MickieLucas

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.88

(33)

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Experience.com

4.86

(29)

Google

5.0

(4)

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Hands-On and very very helpful whenever we meet it to be.

Home sweet home! I can’t say enough about how incredible my mortgage loan officer was throughout this entire process. From start to finish, Mickie made everything feel seamless, supported, and far less stressful than I expected.So grateful...

Reply from Mickie Lucas

April 16th, 2026 05:56 PM

Laura, thank you for your kind words. I'm glad that I could help make your mortgage process feel seamless and supported. It was a pleasure to be there for you every step of the way. If you need anything else, please don't hesitate to reach...

Mickie was always on it with all of the questions we had about our loan process. Made it very quick and easy to complete all of the tasks needed to complete the process.

Reply from Mickie Lucas

April 6th, 2026 04:17 PM

Dorian, I appreciate your feedback. I'm glad I could assist with your questions and help make the loan process quick and easy for you. If you have any more inquiries in the future, feel free to reach out anytime.

Mickie deserves a raise by how fantastic she is. She was very quick to respond and was able to answer all of my questions as they came up. She easily made our first time home buying experience exciting and informative.

Reply from Mickie Lucas

March 30th, 2026 06:00 PM

Hunter, thank you for expressing your satisfaction with our experience. I'm glad to hear that my quick responses and guidance were helpful during your first home-buying process. It's rewarding to know that I could make this journey both exciting...

Mickie was wonderful to work with from the very beginning. Being a first-time home buyer can be very stressful and filled with a lot of unknowns and questions, but Mickie made the process so much easier and less daunting. She was always very...

Reply from Mickie Lucas

March 27th, 2026 03:12 PM

Hanna, I’m grateful for your kind words. I understand that buying a home for the first time can be stressful, so I’m pleased to hear that my support helped ease the process for you. If any questions come up in the future, please feel free to...

Being a first time homebuyer, now homeowner was always a daunting, anxiety inducing pipedream of mine. But Mickie at Ruoff, along with my realtor has made the process easy, fast and smooth. I regret not doing this sooner, but better late than...

Reply from Owner

March 10th, 2026 10:17 AM

Aphisat, it's rewarding to know that your journey to becoming a homeowner was made easier and smoother with my assistance and support. I'm glad to have been part of this significant milestone in your life. If there's anything you need down...

Being detailled and organized that help me as a first time home buyer/owner get thru the process and get keys in hand. No discussions too difficult to understand, plain and straightforward. They got a lifetime customer in me.

Mickie was great! She was always prompt to respond to any questions we had and helped make the whole experience awesome!

Reply from Mickie Lucas

February 25th, 2026 06:40 PM

Terry, I appreciate your compliments and am pleased to hear that my responsiveness made a positive impact on your experience. If any more questions come up or you need further assistance in the future, feel free to reach out. Thank you for...

Mickie Lucas, Ruoff Mortgage has received a review with 5 star rating from Jrayz_Vidz

Reply from Mickie Lucas, Ruoff Mortgage

January 5th, 2026 02:07 PM

I appreciate your positive rating, Jrayz_Vidz. Thank you for the support!

The whole process before starting seemed impossible with a million steps that would never stop flowing. Thanks to Mickie and everyone who assisted me at ruoff, they made what seemed impossible possible. I am forever grateful!!! Merry Christmas🎄...

Reply from Mickie Lucas

January 5th, 2026 08:32 PM

It's heartening to know that what once felt impossible became achievable with our help. I appreciate your kind words and am glad I could contribute to your journey at Ruoff Mortgage. If there's anything more you need or if questions arise in...

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About

Additional Licenses: NMLS# 890736. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 890736

Disclaimer

NMLS CONSUMER ACCESS

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