Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Mark and his team are truly the best we could have asked for. Incredibly responsive, knowledgeable, and always available. He answered every question and walked us through everything. We felt supported every step of the way and are so excited!...
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Reply from Mark Hardin, Ruoff Mortgage
December 24th, 2025 08:30 PM
I'm glad to hear that you felt supported every step of the way and found my responsiveness and knowledge helpful. Assisting you throughout the process and ensuring your questions were answered is something I greatly value. Thank you for your...
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Max S
Reply from Ryan Frantz, Ruoff Mortgage
January 5th, 2026 02:12 PM
I’m grateful for the positive rating, Max. If you have any thoughts or feedback you'd like to share, feel free to contact me at any time.
Ryan was fast to respond and answer any questions that we had!
Reply from Ryan Frantz, Ruoff Mortgage
December 23rd, 2025 10:24 PM
Max,
Thank you so much for the awesome review. Much appreciated. You and Dory are great people and I appreciate you allowing me the opportunity to work with you both. Congratulations on your new home!
Ryan
LUFREDNOW SAW YECATSSSStacey
Reply from Stacey Klein
January 2nd, 2026 06:28 PM
It's a pleasure to see your positive star rating, Carole. Thank you for your support. If there's anything more you'd like to share or discuss, feel free to reach out to me anytime.
Ryan and the team were friendly and knowledgeable the whole way through the process! They made it an easy and comfortbale closing! Thank you!
Reply from Ryan Frantz
December 23rd, 2025 10:26 PM
Holly,Thank you so much for the great feedback. We appreciate you and Kelly giving us the opportunity to work with you along with Dory and Max. So happy we could help you all put this loan together so quickly and thank you for helping move...
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Mickie Lucas, Ruoff Mortgage has received a review with 5 star rating from Brent B
Reply from Mickie Lucas, Ruoff Mortgage
December 30th, 2025 06:56 PM
Thank you for the high rating, Brent. If you have any additional feedback or need assistance in the future, feel free to reach out.
Mickie was on top of everything and got the process moving and closed in a very prompt manner. We always knew where we were in the process and what else was needed.
Reply from Mickie Lucas
December 29th, 2025 04:20 PM
Thank you, Brent, for sharing your experience. I'm pleased to hear that you felt well-informed throughout our process and that we could move things along promptly. Your feedback is greatly valued, and I'm glad I could assist effectively. Should...
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Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Corey D
Reply from Owner
January 6th, 2026 12:00 AM
Thank you, Corey, for your 5-star rating! We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage. We value your business and look forward to serving you again.
Amy was wonderful to work with on our refinance. Thanks for everything!
Reply from Amy Robbins, Ruoff Mortgage
December 19th, 2025 04:00 PM
Natalie, Thank you for the kind words! I am so happy we were able to reduce your interest rate and reduce the term from 30 years to 15 years. You are on the path to achieving your goals! Please reach out anytime with any questions.
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Landon S
Reply from Owner
December 15th, 2025 01:20 PM
Landon,
Really appreciate the review. Loved the opportunity to get to work with you on your new home purchase Dec 2025. Awesome work making it happen. Congratulations! I will be in touch when rates fall next year.
Ryan
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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