Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Working with Ryan was really easy he did a lot of the work for me and reached out to everyone to make it easier for me and walked me threw everything 10/10 would recommend to anyone
Reply from Ryan Frantz, Ruoff Mortgage
December 15th, 2025 01:22 PM
Thank you very much Landon! Glad you thought we met expectations...and with the government shutdown thrown into the mix we did well in making the closing quickly happen once USDA reopened. Appreciate you and the opportunity to work with you...
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The first time a bought a home, I had a very negative experience with the Finance Agent. Cathy, on the other hand, was wonderful to work with. I'm amazed how easy it was to speak with her - I had her direct number and she actually answered...
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Reply from Cathy Clark, Ruoff Mortgage
December 16th, 2025 04:55 PM
I so enjoyed working with both of you as well. Happy to hear your experience with me and with Ruoff was a pleasant one. I appreciate the kind words and the five-star review.
Mickie Lucas made it excellent!! She was so fabulous to work with and made the process so smooth !!! The online tools Ruoff provides are very helpful to see the progress of each step. But big big kudos to Mickie Lucas!!!!
Reply from Mickie Lucas
December 22nd, 2025 02:54 PM
I truly appreciate your kind words, Amy. It's wonderful to know that you found the process smooth and that the online tools were helpful. I'm glad I could make such a positive impact on your experience. Thank you for taking the time to share...
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Cathy was amazing, simply put.
Reply from Cathy Clark, Ruoff Mortgage
December 16th, 2025 04:46 PM
I'm thrilled that you now own the home that you've had your eye on for years. Enjoy it!!
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Anne M F
Reply from Mark Hardin, Ruoff Mortgage
December 22nd, 2025 07:30 PM
Thank you for the 5-star rating. I appreciate your trust and support.
Quick communication, super easy process, very organized team
Reply from Mark Hardin, Ruoff Mortgage
December 9th, 2025 04:53 PM
I'm pleased to know that you found the communication quick and the process easy. It's always my aim to ensure everything runs smoothly and efficiently. Thank you for your feedback and for working with me at Ruoff Mortgage.
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Devin
Reply from Owner
December 7th, 2022 12:00 AM
Hi, Devin. We appreciate the rating and are glad we could provide you with a positive experience!
Clear communication and instructions through a challenging process.
Reply from Mark Hardin, Ruoff Mortgage
December 8th, 2025 05:54 PM
It's great to know that you appreciated the clear communication and instructions during what can definitely be a challenging process. I'm committed to making the mortgage journey as straightforward as possible. Thank you for your feedback and...
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Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Tim “ S
Reply from Owner
December 8th, 2025 05:55 PM
Thank you for your high rating. I appreciate it and am glad your experience with Ruoff Mortgage was positive.
was very good
Reply from Mark Hardin, Ruoff Mortgage
December 8th, 2025 05:55 PM
I appreciate your feedback. I'm glad to know that your experience was positive. Thank you for choosing Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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