New American Funding - Dallas, TX

Dallas, TX

4.75

(11,710)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,710)

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5 Star

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Caleb was Fantastic! During this entire process, his communication was very timely. He kept me posted on the current position of the loan on a daily basis. He was knowledgeable and made me feel comfortable to ask for clarification at any time....

Reply from CALEB BATSON

March 24th, 2026 01:54 PM

Gloria, I'm truly grateful for your kind words. It was my pleasure to keep you informed and comfortable throughout the loan process. Your acknowledgment of my efforts means a lot to me, and I am glad I could assist you whenever you needed clarification....

Caleb answered any and all of my questions even when I was hesitant about the entire home buying process. Everyone I dealt with during my home buying experience has been great to make this be a very unstressful

Reply from CALEB BATSON

March 24th, 2026 08:02 PM

Eric, I'm pleased to hear that I could help ease your home buying process and address your questions. It's important to me that you felt supported and comfortable throughout. If there's anything more I can assist you with, please feel free...

Smooth and closed.

Reply from Mallory Jackson

March 23rd, 2026 03:29 PM

I appreciate the concise feedback, Kyle. It's great to know the process went smoothly for you. If there's anything more I can assist with in the future, please let me know.

Communication and response time were always on par.

Reply from Jesse Payne

March 23rd, 2026 03:23 PM

I'm pleased to hear that communication and response time met your expectations, Andreas. Keeping the lines open is a priority for me. If you have any more inquiries or need assistance down the road, don't hesitate to get in touch.

John did a great job for my clients. Much appreciated!

Reply from New American Funding - John Stockst...

March 13th, 2026 02:09 PM

I'm glad to hear that you were satisfied with the service provided to your clients, David. Your appreciation means a lot. If there's anything more I can assist you with, please feel free to reach out.

Doris was very responsive and knowledgeable when it came to our questions. She was very pleasant to work with.

Reply from Doris Smith

March 23rd, 2026 01:38 PM

Brandon, I'm glad to hear that you found my responsiveness and knowledge helpful. Working with you was a pleasure. If you have any further questions or need assistance down the line, don't hesitate to reach out.

Greg was helpful, resourceful and open minded with a client that was a bit of a challenge!!

Once our loan was turned over to Lisa Douglas the Sr Loan Processor, everything went downhill. Communication and follow-up with her was absolutely horrible! We started our loan process on 12/30/25 and expressed how important it was that we...

Reply from Jessica Regalado

March 23rd, 2026 04:33 PM

Lisa, I genuinely appreciate your detailed feedback and I'm sorry to hear about the difficulties you experienced. It's important to me that my clients have a smooth process, and I'm relieved to know that your interactions with me were positive....

Anthony was great and helped me all the way through ths process and never ignored anything I said or asked. He always forund a way to find the answers I needed.

Reply from New American Funding - Anthony Herr...

March 12th, 2026 08:08 PM

Thank you for sharing your experience, Joan. I'm glad I could assist you throughout the process and that you felt heard and supported. Making sure you have the answers you need is important to me, and I'm here if you ever have more questions...

Could not have asked for anything more simple. It was great the first time and Jesse and team out did themselves this go around.

Reply from New American Funding - Jesse Oropez...

March 17th, 2026 09:12 PM

Thank you so much for the kind words John! Great working with you again sir.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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