Jason O'Steen
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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The process worked the only thing I didn't was the time it took to precess
Reply from Jason O'Steen
August 14th, 2026 03:20 PM
Thank you for your feedback, Travis. I appreciate your patience throughout the process and I'm glad it ultimately worked for you. If there's anything more you'd like to discuss, please reach out to me directly.
Jason was extremely respectful, very polite, & extremely knowledgeable about the whole proces. I would recommend him to every one trying to buy a house
Reply from Jason O'Steen
August 3rd, 2026 06:47 PM
I'm grateful for your kind words, Hector. I'm happy to know that my respectfulness, politeness, and knowledge were helpful to you during the home buying process. Your recommendation means a lot to me, and if you ever need further assistance,...
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Easy to work with
Reply from Jason O'Steen
May 14th, 2026 04:54 PM
I'm glad to hear that you found it easy to work with me, Jason. If there's anything else I can do for you, please feel free to reach out.
Jason's sales pitch was great. That's why we went with NAF. But then the people who processed the loan after were very unreliable. We had 2 other coordinators before we ended up working with Mona.Mona on the other hand was extremely pushy and...
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Reply from Jason O'Steen
April 27th, 2026 08:26 PM
Thank you for sharing your experience, Milen. I'm sorry to hear about the challenges you faced during the loan process, particularly with the communication and document preparation. It's important to me that clients receive reliable service,...
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Easy and efficient
Reply from Jason O'Steen
April 24th, 2026 05:47 PM
I'm pleased to hear that you found the process easy and efficient, Rachel. Thank you for your kind words. If there's anything else I can assist with, please let me know.
Jason and NAF made the loan refi process easy. My only constructive feedback is the communications (unsolicited phone calls, automated emails, and texts from general NAF) were excessive and overwhelming at times in combination with my busy...
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Reply from Jason O'Steen
April 10th, 2026 03:57 PM
I appreciate your honest feedback, Ethan. It's good to know that overall, you found the refinancing process easy. I regret that the frequency of communications didn't align with your preference for written updates. I apologize for any inconvenience...
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Long process but overall good communication
Reply from Jason O'Steen
March 9th, 2026 05:49 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
they did their best to complete the loan process
Reply from Jason O'Steen
February 2nd, 2026 04:12 PM
I appreciate you taking the time to share your experience, Stephan. It’s great to hear that you felt I did my best to assist with the loan process. If there's anything more I can do for you or if you have future questions, please feel free...
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Quick and easy to work with!
Reply from Jason O'Steen
December 8th, 2025 02:47 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Clear communication and straight forward expectations
Reply from Jason O'Steen
November 14th, 2025 04:00 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing