Jason O'Steen

Sr. Loan Officer

New American Funding - Dallas, TX

4.7

(10)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/jasonosteen/

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4.7

(10)

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4.7

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Easy to work with

Reply from Jason O'Steen

May 14th, 2026 04:54 PM

I'm glad to hear that you found it easy to work with me, Jason. If there's anything else I can do for you, please feel free to reach out.

Jason's sales pitch was great. That's why we went with NAF. But then the people who processed the loan after were very unreliable. We had 2 other coordinators before we ended up working with Mona.Mona on the other hand was extremely pushy and...

Reply from Jason O'Steen

April 27th, 2026 08:26 PM

Thank you for sharing your experience, Milen. I'm sorry to hear about the challenges you faced during the loan process, particularly with the communication and document preparation. It's important to me that clients receive reliable service,...

Easy and efficient

Reply from Jason O'Steen

April 24th, 2026 05:47 PM

I'm pleased to hear that you found the process easy and efficient, Rachel. Thank you for your kind words. If there's anything else I can assist with, please let me know.

Jason and NAF made the loan refi process easy. My only constructive feedback is the communications (unsolicited phone calls, automated emails, and texts from general NAF) were excessive and overwhelming at times in combination with my busy...

Reply from Jason O'Steen

April 10th, 2026 03:57 PM

I appreciate your honest feedback, Ethan. It's good to know that overall, you found the refinancing process easy. I regret that the frequency of communications didn't align with your preference for written updates. I apologize for any inconvenience...

Long process but overall good communication

Reply from Jason O'Steen

March 9th, 2026 05:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

they did their best to complete the loan process

Reply from Jason O'Steen

February 2nd, 2026 04:12 PM

I appreciate you taking the time to share your experience, Stephan. It’s great to hear that you felt I did my best to assist with the loan process. If there's anything more I can do for you or if you have future questions, please feel free...

Quick and easy to work with!

Reply from Jason O'Steen

December 8th, 2025 02:47 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Clear communication and straight forward expectations

Reply from Jason O'Steen

November 14th, 2025 04:00 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jason Osteen is the only reason I stayed with NAF..better communication with the rest of the processors is was very poor except for the last 2 days.. I feel they only stepped up because I literally threatened to go elsewhere..

Reply from Jason O'Steen

October 13th, 2025 08:55 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.