New American Funding - Dallas, TX

Dallas, TX

4.75

(11,709)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,709)

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5 Star

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He was always available was timely in following up to our questions this

Reply from Isaac Cater

April 29th, 2026 05:16 PM

I'm grateful for your feedback, genieelisa. It's important to me to be available and responsive, so I'm glad I could meet your expectations. If you have any further questions or need assistance, I'm here to help.

Bien was referred to me over two years ago by my sister who had also worked with him. My sister told me what a wonderful experience it was to work with Bien and she was right. From the first time speaking to him and the entire process of buying...

Reply from Bien Nguyen

April 29th, 2026 05:01 PM

Thank you, Kelly, for sharing your experience. I'm glad I could help ease the stress of buying your first home and make the process clearer for you. Your trust means a lot to me, and it's wonderful to know that both Peyton and I could support...

reginald was very professional and understanding from the first day that I spoke to him. He returned my calls, text messages and emails promptly early in the morning, later in the evening and even on weekends. Even when He was on vacation....

Reply from Reginald Jean Louis

April 29th, 2026 04:30 PM

Andrew, I'm grateful for your kind words and am pleased to hear that my efforts to stay in touch were helpful to you. It was my priority to ensure you felt supported throughout the process, even during my vacation. Thank you for sharing your...

Very helpful and clear communication made the process smooth considering the obstacles we faced. Answered all my questions and concerns completely and clearly to help put me at ease.

Reply from Tricia Nicholas

April 29th, 2026 04:23 PM

Robert, I'm pleased to hear that my communication was helpful and clear throughout your process. It's great to know that I could address all your questions and concerns effectively. If you need further assistance, feel free to reach out anytime....

We had a choice between Issac Cater and another company and we came back to Issac because of he's knowledge, professionalism and easier to communicate and be on top of he's job. He worked very hard and had allot of patience with me. New American...

Reply from Isaac Cater

April 29th, 2026 02:17 PM

Thank you so much for your kind words, Patricia. I'm grateful you chose to work with me and that my knowledge and communication made a positive impact. It was a pleasure assisting you, and I'm happy to hear that both Bill and I could help make...

Nolan explained everything in perfect detail and was can about what we could and could not do. I appreciate that honesty.

Reply from Nolan Spicer

April 29th, 2026 02:02 PM

Thank you, Phillip, for sharing your experience. I'm glad to hear that my detailed explanations and honesty were helpful to you. If you have any more questions or need further assistance, please feel free to reach out.

Alice was a pleasure to work with

Reply from New American Funding - Alice Tirrel...

April 19th, 2026 09:11 PM

Thank you for your kind words, Paul! I'm looking forward to working with you again soon.

Great communicater and smooth closing

Overall, I’m not satisfied with my experience due to how inefficient the loan processing was.The process felt disorganized from start to finish. There were repeated requests for the same documents, slow turnaround times, and a clear lack of...

Reply from Kyle Norris

April 27th, 2026 06:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

In my part nothing to do with the loan officer or a long processor what has to do with me like a knowledge and technology important part is done and I got to look forward I definitely be in touch with you

Reply from Isaac Cater

April 27th, 2026 03:24 PM

Thank you for sharing your thoughts, Nuo. I'm glad to hear the important parts are done and that you're looking forward to the next steps. If you need any assistance or have questions as you move forward, please don't hesitate to reach out.

751–760 of 11709

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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