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Colleen Rodriguez - Sr. Loan Officer in Dallas, TX

Colleen Rodriguez

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Sr. Loan Officer

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall Ratings
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5 Star
81%
4 Star
10%
3 Star
6%
2 Star
0%
1 Star
3%
Reviews from Web
  • Encompass
    C
    Christina C
    South Wilmington, IL
    Posted on October 11th, 2026 12:57 AM
    She was always quick to get back to us when we asked questions at all times of the day. She's great
    Reply from Colleen Rodriguez
    October 12th, 2026 01:57 PM
    Thank you for your review! It was a pleasure working with you all and I am excited for your next adventure!
  • Encompass
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    Brandon C
    South Wilmington, IL
    Posted on October 5th, 2026 04:07 PM
    Great experience. Great communication throughout the process.
    Reply from Colleen Rodriguez
    October 12th, 2026 01:57 PM
    Thank you for your review! It was a pleasure working with you all and I am excited for your next adventure!
  • Encompass
    C
    Charles A
    Conroe, TX
    Posted on August 30th, 2026 05:06 PM
    The closing date changed 4 times other than that everything was
    Reply from Colleen Rodriguez
    September 9th, 2026 05:07 PM
    Thank you for sharing your feedback, Charles. I'm glad to hear that everything else went smoothly, though I understand the changes in closing dates can be frustrating. If there's anything more you'd like to discuss, please feel free to reach...
    read more
  • Encompass
    S
    Shirley A
    Conroe, TX
    Posted on August 30th, 2026 02:12 PM
    Better communication skills
    Reply from Colleen Rodriguez
    September 9th, 2026 02:13 PM
    Shirley, thank you for your feedback. I appreciate your input and will strive to improve my communication skills to provide an even better experience.
  • Encompass
    J
    Jerod M
    Abbeville, MS
    Posted on August 25th, 2026 11:04 PM
    Colleen made the experience great! Everyone else made it a terrible time while buying my first home. If it wasn't for Colleen I wouldn't have went through naf to tell the truth!
    Reply from Colleen Rodriguez
    September 7th, 2026 01:51 PM
    Jerod, I'm pleased to hear that I could make a positive impact on your home buying experience. It's great to know that I was able to support you during this important time. If you have any further questions or need assistance, please feel free...
    read more
  • Encompass
    S
    Susana D C R
    Lewes, DE
    Posted on June 12th, 2026 03:44 PM
    There were a few of important details that weren't communicated during the process, fees were added that were not disclosed at the beginning of the loan, delays in procedures, and lack of clear communication . Failure to provide correct closing...
    read more
    Reply from Colleen Rodriguez
    June 22nd, 2026 03:45 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • Encompass
    M
    Michael M
    Johnstown, PA
    Posted on May 20th, 2026 02:24 PM
    Too many cooks in the kitchen. One hand didn't know what the other was doing concierge help was a absolute joke. Knew nothing and did
    Reply from Colleen Rodriguez
    June 1st, 2026 05:46 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • Encompass
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    VESNA H
    Villa Ridge, MO
    Posted on May 19th, 2026 12:47 PM
    Communication was excellent. She worked hard to get us to closing earlier.
  • Encompass
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    Danielle B
    Villa Ridge, MO
    Posted on May 18th, 2026 02:23 PM
    Colleen and Bil were great to work with through our home buying process. They were responsive, knowledgeable, patient, and kept us informed every step of the way. They worked hard to help get everything to closing and always answered our questions...
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    Reply from Colleen Rodriguez
    May 28th, 2026 02:23 PM
    Danielle, I appreciate your kind words and recommendation. It's appreciated to hear that Bil and I could support you throughout your home buying journey with professionalism and dedication. I'm glad our responsiveness and communication made...
    read more
  • Encompass
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    Brad L H
    Wells, MN
    Posted on May 4th, 2026 11:09 AM
    Colleen was professional, prompt and very efficient.
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    Specialities
    NON QM MORTGAGE PRODUCTS
    USDA
    VA
    FHA
    CONVENTIONAL
    NON-COMFORMING/JUMBO
    DOWN PAYMENT ASSISTANCE
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    Year Started

    2015

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing