Colleen Rodriguez
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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There were a few of important details that weren't communicated during the process, fees were added that were not disclosed at the beginning of the loan, delays in procedures, and lack of clear communication . Failure to provide correct closing...
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Reply from Colleen Rodriguez
June 22nd, 2026 03:45 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Too many cooks in the kitchen. One hand didn't know what the other was doing concierge help was a absolute joke. Knew nothing and did
Reply from Colleen Rodriguez
June 1st, 2026 05:46 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Communication was excellent. She worked hard to get us to closing earlier.
Colleen and Bil were great to work with through our home buying process. They were responsive, knowledgeable, patient, and kept us informed every step of the way. They worked hard to help get everything to closing and always answered our questions...
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Reply from Colleen Rodriguez
May 28th, 2026 02:23 PM
Danielle, I appreciate your kind words and recommendation. It's appreciated to hear that Bil and I could support you throughout your home buying journey with professionalism and dedication. I'm glad our responsiveness and communication made...
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Colleen was professional, prompt and very efficient.
Colleen was extremely professional but didn't make it feel transactional. She kept us updated on everything and did a great job at easing any stress during the process. I would recommend her to anyone looking to buy a house and would know without...
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Reply from Colleen Rodriguez
May 12th, 2026 02:15 PM
Mary, I appreciate your kind words and recommendation. I'm glad that I could make the process feel less transactional and keep you informed throughout. It's nice to hear that I was able to ease some of the stress for you. Thank you for trusting...
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Great Experience
Communication is key for me along with moving forward in a timely manner. I feel like that is exactly what happened with Colleen! I had a great experience with Colleen. Thank you Colleen for staying in touch and on top of what makes this type...
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Colleen was extremely rude and unprofessional. Our closing date changed like four or five times. She submitted documents late multiple times. She sent us documents late multiple times. She would blame the pushbacks on the state taking a long...
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Reply from Colleen Rodriguez
April 20th, 2026 05:20 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Always on top of every detail through the whole loan process.
Reply from Colleen Rodriguez
April 15th, 2026 02:11 PM
I'm grateful for your feedback, Zach. It's good to know that my attention to detail made a positive difference in your loan process. If you have any further questions or need assistance, please feel free to reach out.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
Specialities
NON QM MORTGAGE PRODUCTS
USDA
VA
FHA
CONVENTIONAL
NON-COMFORMING/JUMBO
DOWN PAYMENT ASSISTANCE
Search Rank ScoreLearn More →
327
/850
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Year Started
2015
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing