CALEB BATSON
Sr. Loan Officer | NMLS# 1435015
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Smooth process
Caleb's an awesome MLO and would recommend him if he was more readily availible. Clients experience was reported as the worst she's ever had, with multiple breakdowns due to lending issues. Some weren't Caleb's fault, the Processing team was...
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Communication was poor at times, but both o f the loan proces officers worked hard to get everything in place for us to but our home. sometimes tasks were unclear or communication was with the othee individual on my loan. I was not kept up...
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Reply from CALEB BATSON
September 21st, 2026 04:30 PM
Alicia, I apologize for the communication issues you experienced during the loan process. I understand how frustrating it must have been not to be kept fully informed and for the last-minute change in your closing date. Please reach out to...
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very quick. had a few hiccups but was able to get everything taken care of and loan approved
Reply from CALEB BATSON
September 18th, 2026 02:17 PM
Michael, I'm pleased to hear that everything was taken care of and your loan was approved, despite a few hiccups along the way. At New American Funding, ensuring a smooth process is important to me, and I'm glad we were able to address the...
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Caleb was great at communicating everything and understanding of my situation. Even at closing, when I was at the table signing papers, I called him to clarify something, and he got with me right away and eased my anxiety about the issue.
Reply from CALEB BATSON
September 15th, 2026 02:14 PM
James, I'm glad I could assist you promptly and ease your anxiety during the closing process. At New American Funding, it's important to me that you feel understood and informed every step of the way.
Great communication and appreciated the updates through the transaction.
Caleb spoke clearly. Answered all my questions. Was patient with me. Had great suggestions. Did not make me feel like he was just trying to sell me something. Explained my options well. Thank you for helping me
Reply from CALEB BATSON
August 11th, 2026 02:24 PM
Jeanie, I appreciate your thoughtful feedback. I'm glad I could provide clear explanations and helpful suggestions without making you feel pressured. It's important to me that you feel supported and informed throughout the process. Thank you...
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Caleb is knowledgable and communacative. He seems to actually care about the clients we are serving.
kept me updated every step of the way.
Reply from CALEB BATSON
July 9th, 2026 02:11 PM
Justin, I'm pleased to know that you felt informed throughout the process. Keeping you updated every step of the way is important to me. If you have any more questions or need further assistance, please don't hesitate to reach out.
Caleb did a great job for both Justin and myself
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing