CALEB BATSON
Sr. Loan Officer | NMLS# 1435015
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Caleb was very helpful
I would strongly advise NEVER financing a home through New American Funding (NAF). My experience with them has been a complete nightmare, characterized by abysmal communication, shocking disorganization, and severe financial misdirection that...
read more
Caleb was not really the problem. He was trying to keep us informed. NAF was the issue. My Buyer's had, I think, 4 differenct contacts during the process. The Buyer's sent the same paperwork 4, or 5, times. They were asked about a $8.99 transaction...
read more
Beginning during the shopping around we were attended to and informed. Once we locked in to our lender alot of ours questions being first time buyers had long wait times to be answered or some had to be answered from other sources. Caleb was...
read more
Reply from CALEB BATSON
October 15th, 2026 02:09 PM
Christopher, I appreciate you sharing your experience as a first-time homebuyer. I'm glad I could assist with your questions, though I apologize for any inconvenience caused by the delays and Tammy's absence during the closing week. At New...
read more
Smooth process
Reply from CALEB BATSON
October 12th, 2026 02:25 PM
I'm happy to hear that the process went smoothly for you, Levon. Working with New American Funding, it's important to me that your experience is as seamless as possible.
Caleb's an awesome MLO and would recommend him if he was more readily availible. Clients experience was reported as the worst she's ever had, with multiple breakdowns due to lending issues. Some weren't Caleb's fault, the Processing team was...
read more
Communication was poor at times, but both o f the loan proces officers worked hard to get everything in place for us to but our home. sometimes tasks were unclear or communication was with the othee individual on my loan. I was not kept up...
read more
Reply from CALEB BATSON
September 21st, 2026 04:30 PM
Alicia, I apologize for the communication issues you experienced during the loan process. I understand how frustrating it must have been not to be kept fully informed and for the last-minute change in your closing date. Please reach out to...
read more
very quick. had a few hiccups but was able to get everything taken care of and loan approved
Reply from CALEB BATSON
September 18th, 2026 02:17 PM
Michael, I'm pleased to hear that everything was taken care of and your loan was approved, despite a few hiccups along the way. At New American Funding, ensuring a smooth process is important to me, and I'm glad we were able to address the...
read more
Caleb was great at communicating everything and understanding of my situation. Even at closing, when I was at the table signing papers, I called him to clarify something, and he got with me right away and eased my anxiety about the issue.
Reply from CALEB BATSON
September 15th, 2026 02:14 PM
James, I'm glad I could assist you promptly and ease your anxiety during the closing process. At New American Funding, it's important to me that you feel understood and informed every step of the way.
Great communication and appreciated the updates through the transaction.
1–10 of 38
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing