New American Funding - Dallas, TX

Dallas, TX

4.75

(11,702)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,702)

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Great customer service

Reply from New American Funding - Anthony Herr...

July 27th, 2026 08:40 PM

Thank you, Christine, for your kind words about the customer service. I'm happy to know that your experience was positive. If there's anything else you need or any questions arise, please feel free to reach out.

The process was straight-forward and Coddi made sure we moved expediently through the process. He answered our questions when they arose and was knowledgable about the process.

Reply from New American Funding - Coddi Dean

July 27th, 2026 02:37 PM

Thank you so much for the fantastic 5-star review, Cheryl! I am thrilled to hear that you and Khris found the lending process straightforward and that we were able to move things forward quickly and efficiently for you. Keeping you informed...

Responsive, understanding, and closed quickly

Reply from Parker George

August 6th, 2026 04:37 PM

Kevaneau, I appreciate your feedback. I'm glad to hear that you found the process responsive and understanding, and that we were able to close quickly. If you have any more questions or need further assistance, feel free to reach out.

Anthony Herrera was great, very informative and was better able to advice us on our options.

Reply from New American Funding - Anthony Herr...

July 27th, 2026 01:39 PM

Thank you, Michael, for sharing your experience. I'm glad I could provide you with helpful information and guidance on your options. If you have any more questions or need assistance in the future, please feel free to reach out.

Lindsay made sure the process moved quickly and I knew what was happening along the way. Very responsive and helpful.

Reply from Lindsay Petefish

August 5th, 2026 07:45 PM

Elizabeth, I appreciate your kind words. I'm glad I could help ensure the process was smooth and keep you informed throughout. Thank you for choosing to work with me at New American Funding.

have graved doubts about the title company that was employed to do this work. As well as the appraiser, the appraiser took a sign that happened to appear somewhere on our road as a legal fact and put it in the appraisal, causing a two week...

Reply from New American Funding - Wayne Childr...

August 5th, 2026 05:30 PM

Steven, I appreciate you sharing your concerns about the title and appraisal process. I'm sorry to hear about the issues you faced and the frustration it caused. Please reach out to me directly if you would like to discuss this further or if...

After the initial contact all concerned kept the process going as well as it could. I never did have a problem with your group. I did have a problem and still do with the title company that did the closing.

Reply from Connor McWilliams

August 5th, 2026 03:36 PM

David, I appreciate your feedback and am glad to hear that everything went smoothly on our end. I'm sorry to learn about the issue with the title company. Please feel free to reach out directly if there's anything I can do to assist you further...

Professional staff. Explained all aspects of the mortgage process. Rachel made the process easier to understand.

Reply from New American Funding - Rachel Brown

July 27th, 2026 02:22 PM

Thanks so much Karen! I really appreciate you takin the time to write a review! I wish you both all the best in your new home! Rachel

This was my 1st 🏡 me buying experience. There was a part that I felt was too much and April calmed me down and said that we were gonna get through this. Which we did and I'm so happy to be able to show and provide a home for my newborn son...

Reply from April Hemphill

August 12th, 2026 09:16 PM

Harold, I'm so glad I could be there to support you and your family through your first home-buying experience. It means a lot to hear that you're happy with your new home. Thank you for your kind words. Welcome Home!

More Communication in a timely manner by Rebecca Funovits. To be exact

Reply from Jonathan Lindsey

August 4th, 2026 02:36 PM

Hector, I appreciate your feedback and understand the importance of timely communication. I'll make sure to address this with Rebecca to ensure better experiences moving forward. If you have any other thoughts or concerns, please feel free...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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