New American Funding - Dallas, TX

Dallas, TX

4.75

(11,702)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,702)

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Caleb spoke clearly. Answered all my questions. Was patient with me. Had great suggestions. Did not make me feel like he was just trying to sell me something. Explained my options well. Thank you for helping me

Reply from CALEB BATSON

August 11th, 2026 02:24 PM

Jeanie, I appreciate your thoughtful feedback. I'm glad I could provide clear explanations and helpful suggestions without making you feel pressured. It's important to me that you feel supported and informed throughout the process. Thank you...

Paul was so kind, patient, and easy to communicate with.

Reply from Paul Betts

August 10th, 2026 07:24 PM

Briana, thank you for your kind words. I'm pleased to hear that my patience and communication made your experience a positive one. If you ever need assistance in the future, feel free to reach out.

Paul was not only great at getting the deal done in time, he made a great impression to the sellers and it gave them confidence to know that there would be no issues with funding and that their place would be in good hand with my family.

Reply from Paul Betts

August 10th, 2026 03:21 PM

Donnell, I'm glad to hear that I was able to make a positive impression on the sellers and help instill confidence in your transaction. It's great to know that everything went smoothly, and I appreciate your kind words. If you ever need further...

Victor was very communicative throughout the entire process. If I had a question he was either available to speak with or replied to my text very quickly. When an issue presented and I expressed my concerns he did his best to resolve them and...

Reply from Victor Ku

August 5th, 2026 02:49 PM

Thank you, Lesleigh!! Thank you for choosing me to be part of your journey!! Congratulations again!!

Fast service.

Reply from Bailey Maxfield

August 10th, 2026 02:27 PM

Thank you, Lance, for your feedback. I'm pleased to know that you found the service fast. If there's anything else I can assist you with, just let me know.

They made me feel like a family friend!

Reply from New American Funding - Wayne Childr...

August 10th, 2026 05:03 PM

John, I'm glad to hear that you felt like a family friend during your experience with me. Building such connections is important, and if you ever need anything else, please feel free to reach out.

Very good at communicating. Answered all my clients questions with ease.

Reply from New American Funding - Rachel Brown

August 7th, 2026 05:35 PM

Matt, thank you so much for all you did to make our transaction a great experience for our first time buyer! It was great working with you!

Great communication, ease of providing the necessary documents, easr of electronic signatures needed, and QUICK turnaround from start of the loan process to closing!

Reply from New American Funding - Anthony Herr...

July 30th, 2026 03:47 PM

I'm grateful for your feedback, Terri. It's wonderful to know that you found the communication effective and the process straightforward, especially with document submission and electronic signatures. A quick turnaround is always a priority...

Daniel communicated well. He always returned my emails & calls quickly or responded with a message. His instructions were clear & as issues arose, he addressed them quickly and to the best of his ability or found someone who could.

Mr. Steve Gustafson was wonderful.. he made sure everything was reasonable for my debit ratio.. he made sure that I was getting everything to move forward.. Also Ms. Stephanie was also wonderful when my file was turn ed over to her to help...

Reply from Steve Gustafson

August 10th, 2026 01:26 PM

Tamisha, I'm pleased to hear about your positive experience with our team. It's great to know that Stephanie and I could assist you effectively in reaching the closing table, and I'm glad Roxanne was there to support as well. Thank you for...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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