New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,714)

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5 Star

86%

4 Star

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1 Star

John kept everyone in the loop at all times. Communication is key and he has it!

Hunter was excellent to work with.

Reply from Hunter Hinton

October 20th, 2025 02:50 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Corey was absolutely wonderful! He worked so hard to make sure we got the best loan. He did a great job explaining closing cost and what the contract sated. We were so happy with him!

Reply from Corey Raper

October 20th, 2025 07:37 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

She explained everything clearly. Made me feel like ownership was not impossible. Without her I would of never went through with purchasing a home.

Reply from Gina Johnson

October 20th, 2025 06:00 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Reginald was always available for any questions that I had.

Reply from Reginald Jean Louis

October 20th, 2025 05:57 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

David was very invovled! Always readily available for any questions or concerns we had, we had a great experience with him!

Reply from David Hans

October 20th, 2025 01:07 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

The loan process was extremely difficult - we were delayed a month out from our original closing date and had to extend closing multiple times. We had to make changes to the purchase contract for lending purposes after our original closing...

Very easy to work with Bailey & Andrew. Process was quick.

Reply from New American Funding - Bailey Maxfi...

October 8th, 2025 04:09 PM

Thank you for the opportunity to help again!

Good communication, quick processing.

Reply from Kevin McKinney

October 8th, 2025 05:46 PM

Thank you for highlighting the communication and processing speed. I'm pleased I could support your experience with both. If there's anything more I can assist you with, feel free to reach out.

I understand that mortgage companies are struggling with the new processes required, government oversight always makes things harder. However I as the customer would appreciate being read into the situation especially when it is concerning...

Reply from Robert Maiale

October 20th, 2025 06:15 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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