New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,714)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

The process was well explained and went smoothly to fit our schedule.

Reply from Joanna Ward

November 20th, 2025 09:34 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

He is very good at everything he does

Reply from Jason DeNardo

November 20th, 2025 07:32 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The lack of communication between the Lender Team , Buyer and myself. Lender always put blame on Buyer for delays and erros. Closing was delayed multiple times due to lenders lack of communication and delay on requesting documents, or loss...

Great communication and everything was completed in a timely manner

Reply from Doris Smith

November 20th, 2025 03:40 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jenniffer kept in contact with us throughout the process. She explained each step and prepared us while also listing the options we had.

Reply from Jenniffer Burse - New American Fund...

November 11th, 2025 05:59 PM

It's great to hear that you felt supported and informed throughout the process, Brandy. I appreciated the opportunity to guide you and ensure you had a clear understanding of each step and available option. If there's anything else you need...

Naomi and Stephanie were great they explain every step of the process to me. They answered every question that I had and made me feel welcomed. They were absolutely fabulous

Reply from New American Funding - Naomi Aceves

November 10th, 2025 04:23 PM

Thank you so much, Irene! It was a pleasure to work with you! I am beyond happy for you and your new home and getting to spend the holidays filling it with love and cheer. Congratulations! :)

We were told misleading information on more than on instance and therefore changed things with our loan drastically. We got the "run arond" and Mr Carter should have checked with someone before telling us we could do something and then had...

Reply from Isaac Cater

November 20th, 2025 02:37 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Jordan is great . Just be timeline was off from what we expected .

Reply from Jordan Gardner

November 20th, 2025 09:36 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

If I got the loan I was asking for . 15 yr cash out/ now 30 yr no cash out. Also the time to close took 3 months. It would have been nice to have had someone other than just the notary at closing to answer my questions. Bi weekly and monthly...

Reply from New American Funding - Robert Maial...

November 10th, 2025 01:53 PM

hello ma'am,The reason the 15 year term did not work was because of the debt to income ratio. That means the cash you have coming into the home vs what you pay out on what your credit report shows and your mortgage . Currently the way it is...

I was misinformed from the beginning. Things that were promised were later changed or stated as "i the customer misunderstood " paulina was the worst i bas did her job. she made getting my voe very hard until I literally called my previous...

Reply from Bailey Maxfield

November 19th, 2025 03:33 PM

1551–1560 of 11714

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer