New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, MI

Novi, MI
Company Logo
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • T
    Thomas D
    Penhook, VA
    Posted on April 5th, 2026 02:04 PM
    Things went as fast and smoothly as possible . Great experience b
    Reply from Scott Sheedy
    April 15th, 2026 02:05 PM
    I'm happy to hear that your experience was both fast and smooth, Thomas. It's great to know you had a positive experience with us. If you need anything else, I'm here to help.
  • J
    Jamel R S
    Sanford, NC
    Posted on April 5th, 2026 04:52 AM
    Malcolm is the best! Whenever I needed him, he as there. I know he had to be working with so many people who needed him on a daily basis but he will make you feel like you are his top priority. This was my first home and I wouldn;t have wanted...
    read more
    Reply from New American Funding - Malcolm Arri...
    April 7th, 2026 02:19 PM
    I’m really glad to hear about your positive experience, Jamel. It means a lot that you felt well-supported during such an important moment as buying your first home. Being available and attentive is something I strive for with everyone I work...
    read more
  • P
    Patrick J M
    South Portland, ME
    Posted on April 5th, 2026 01:06 AM
    Easy communication with good information, answers to all questions, and guidance where needed.
    Reply from Laura D'Andrea
    April 15th, 2026 01:50 PM
    Patrick, I'm glad to hear that the communication and guidance met your expectations. Providing clear information and answering all your questions is important to me. If you need any further assistance, feel free to reach out.
  • for
    Ryan Cemate
    Encompass
    H
    Heather O
    Rumford, ME
    Posted on April 4th, 2026 10:06 PM
    took the time to answer my questions and explain things to me. They also responded to emails and calls quickly.
    Reply from Ryan Cemate
    April 15th, 2026 03:21 PM
    Heather, I'm pleased I could provide the timely communication and thorough explanations you needed. If you have any more questions or need further assistance, please don't hesitate to contact me.
  • R
    Randolph C
    Venice, FL
    Posted on April 4th, 2026 08:30 PM
    I cannot possibly say enough about how wonderful both Alec and Brian were during this entire process! Even though our loan amount was relatively small, they treated us as if we were VIP clients financing a much larger amount. They kept us informed...
    read more
    Reply from Alec Manoogian
    April 14th, 2026 08:31 PM
    Thank you so much for sharing your experience, Randolph. I'm truly glad that Brian and I could assist you throughout the process and ensure everything went smoothly, even with the tight timelines and challenges you faced. It's appreciated to...
    read more
  • for
    New American Funding - Ben Arcellana
    Encompass
    H
    Hunter J S
    BECKLEY, WV
    Posted on April 4th, 2026 06:12 PM
    Ben's communication was excellent from day to day, i never went longer than two days without hearing an update class act. With the patience of Jesus himself exce experienc!
    Reply from Ben Arcellana
    April 14th, 2026 06:13 PM
    Thank you for your kind words, Hunter. I'm happy to hear that my communication and patience made a positive impact on your experience. If you ever need further assistance or have questions in the future, feel free to reach out.
  • for
    Pat MacIntyre
    Encompass
    S
    Shari R D
    Rochester, NY
    Posted on April 4th, 2026 04:22 PM
    They made the process simple and easy.
    Reply from Pat MacIntyre
    April 14th, 2026 04:22 PM
    I'm grateful to hear that you found the process simple and easy, Shari. If there's anything more you need or any other questions arise, please feel free to reach out.
  • C
    Christopher K D
    Seffner, FL
    Posted on April 4th, 2026 02:10 PM
    Arnold has been with me every step of the way since my origination back in 2023. He is knowledgeable and always able to answer questions.
    Reply from Arnold Esparza Garcia
    April 14th, 2026 02:11 PM
    I'm thankful for your kind words, Christopher. It's been a pleasure supporting you since 2023, and I'm glad my knowledge and ability to answer your questions have been helpful. If you ever need further assistance, please feel free to reach...
    read more
  • E
    Eric S G
    Traverse City, MI
    Posted on April 4th, 2026 02:09 PM
    Communication and teamwork by NAF teams
    Reply from Drew Vogl
    April 14th, 2026 02:10 PM
    Eric, I appreciate your recognition of the communication and teamwork within the New American Funding teams. It's great to hear positive feedback about our efforts to work collaboratively. Thank you for your support!
  • S
    Sally J D
    Tulsa, OK
    Posted on April 4th, 2026 01:24 PM
    James was knowledgeable and responsive in answering questions and meeting buyer's needs. Communication between the processing/closing team and our title company in preparation for closing however, left a bit to be desired.
  • 791–800 of 14548
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing