New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Diana made sure we had our documents and she communicate with us about what needs to be done to get the loan we wanted to purchase a home
Reply from Diana Lombard
October 5th, 2026 05:21 PM
Anna, I'm glad to hear that my communication and assistance with your documents helped you secure the loan for your home purchase. Working with you through New American Funding was a pleasure, and I'm grateful for your kind words.
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Great Job on the Closing
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Justin was very attentive and made sure our home buying experience was smooth but supporting us through the process.
Reply from Justin Conte
September 24th, 2026 12:18 PM
Abbe, thank you so much for the kind words and for this review! You were always on top of everything and asked great questions, which made it easy for me to help guide you through the process. I’m really glad you gave me the opportunity to...
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The feed back questions to not accurately show how I felt about service. Diana was great and did what she could. The issue was on the back end of this process and lack of or mis communication of information. The process took 3 months. Appraisal...
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Reply from Diana Lombard
October 5th, 2026 07:21 PM
Connie, I'm sorry to hear about the difficulties you experienced during the closing process. I appreciate your kind words about my efforts and am grateful that I could support you alongside Hannah. It's concerning to know about the repeated...
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An outstanding company that always put their customers first. Thank you!!!
Reply from Bryan Smith
October 5th, 2026 08:49 PM
I appreciate your kind words, Jacquelyn. I'm pleased to know you had a positive experience with New American Funding. Thank you for your trust and support!
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Austin was very helpful during the entire process. Prompt responses and very knowledgeable .
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Personable service, helpful, knowledgeable, overall great!
Reply from Austin Davis
October 5th, 2026 03:12 PM
Rachel, I'm happy to hear that you found my service personable and knowledgeable. It was a pleasure to assist you with your needs at New American Funding.
Steve was very helpful and responsive to all my questions. He went above and beyond to help with getting this loan approved.
Reply from Steven Sickler
October 5th, 2026 03:24 PM
Stephanie, I'm glad to hear that I could assist you with the loan process and address all your questions. At New American Funding, we strive to provide helpful and responsive service, and I'm pleased you felt supported throughout.
I was a first time homebuyer with little to no experience on what to expect. They were very engaging, easy to interact with, had a great sense of humor and very reliable. It felt like they were trulu part of the journey as well.
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Reply from Christopher Trombley
October 5th, 2026 03:55 PM
Theda, I'm pleased to hear that your experience as a first-time homebuyer was engaging and enjoyable. At New American Funding, I strive to make the process as reliable and supportive as possible, and I'm glad you felt that we were part of your...
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The loan ultimately closed, but communicaton throughout the transaction was poor. I often had to follow up multiple times for updates, and important information affecting deadlines and closing was not always communicated proactively. As the...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing