New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,573)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,573)

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5 Star

88%

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I missed the closing date although it was assured that everything is on the right path and had a stressful time trying to communicate with NAF to resolve the issue.

Reply from New American Funding - Courtney Min...

February 26th, 2026 11:35 PM

I sincerely appreciate your feedback, Assem. While I'm thrilled to see that we were able to earn a perfect rating from you, I'm disheartened to hear about the challenges you experienced regarding the missed closing date and communication. I...

Working with Ms Danielson was a fantastic blend of professionalism together with a genuine personal interest in my family's move and new residence. She made sure my questions and concerns were promptly answered and addressed. It was a pleasure...

Reply from Ruth Danielson

April 1st, 2024 07:50 PM

I'm thrilled to hear that you had such a positive experience, Linda! Your kind words are greatly appreciated. Professionalism is a core value here at New American Funding and I'm glad I could uphold that during our interaction. Thank you for...

Alec was very knowledgeable in the process and communicated every step of the way. I appreciate all his help

Reply from Alec Manoogian

June 15th, 2023 03:28 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Easy experience!

It was just easy.

Walk us through everything on what to do very easy and very efficient, If we had any questions they were answered very quickly .thank you

Reply from River Robertson

August 31st, 2023 07:35 PM

I'm genuinely glad to hear your positive feedback, Deborah. At New American Funding, we strive to make the process as easy and efficient as possible for our clients. It was my pleasure to guide you through everything and provide prompt responses...

Can not say enough good things!

Reply from New American Funding - Michael Seag...

February 26th, 2026 11:49 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Additional fees need to be explained upfront . At the end of the transaction, we could have possibly been in a more expensive home.

I had a very pleasant experience with Jeffrey Hamilton. He was very informative and helped me every step of the way with refinancing my home.

I missed the closing date and it was stressful although I have been advised that everything will go smoothly. However I appreciate Courtney involvement, he always responded and answered my calls and tried to help the best he can.

Reply from New American Funding - Courtney Min...

February 26th, 2026 11:35 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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