New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,572)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,572)

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5 Star

88%

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Communication was great and the help to buy our home

Reply from Alec Manoogian

January 31st, 2024 05:51 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Everything was thoroughly explained to me. Robby is very personable and I always enjoy speaking with him

Reply from Robby Goudeseune

January 22nd, 2024 12:59 PM

Congratulations on lowering your rate Beth!!

On top of file the whole way. Communicate well and quick to respond. Very pleasant, patient and kind. It was a pleasure working with you River.

Reply from River Robertson

January 20th, 2024 11:09 PM

Thank you so much for your kind words, Stacy. I'm thrilled to hear that you had a positive experience with New American Funding & Myself. Your satisfaction is my number one priority. I truly appreciate your feedback and look forward to assisting...

Property was scheduled to close Dec. 27, 2023. Little to no communication leading up to and through the holiday's. The seller and buyer were ready to close by Jan. 5th and signed an extension to Jan. 17th just to be safe. Again, there was no...

When I started this loan process, the origination fee was around $2,000. However, we canceled the loan after discovering that some key HOA information had not been disclosed. Jeff was aware that I canceled the loan due to $3,410 in HOA fees...

Reply from Jeff Valley

January 30th, 2024 10:45 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Scott and Grace were always there if I needed a question answered and were very helpful throughout this process! Answered every question I had!!

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Emily needs to read her mail..

Reply from Joseph Dugan

January 28th, 2024 03:31 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Great and friendly service and communication

Arnold was incredibly helpful from the start and helped to keep me fully informed along the way.

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Scott Sheedy and team did a excellent job for us! Scott was very fast and proactive. I am very impressed!

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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