New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Great communication
Reply from River Robertson
January 30th, 2024 03:17 PM
I'm absolutely thrilled to hear that you had such a positive experience, Joshua! Communication is key, and I'm glad I was able to meet your expectations in that regard. Your kind words and 5-star rating mean a lot to me and the entire team...
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Smooth transaction
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New American Funding - Mike Hyman
Any questions that was asked was answered and explained It was very easy to communicate if had questions and not understand something Everyone worked together as a team and that was very important thank you again for everything you did and...
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Reply from Mike Hyman
February 8th, 2024 09:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Great communication throughout the entire process...thanks!
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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Shawn McCaffrey
Prompt responses via email around the clock
Reply from Shawn McCaffrey
February 1st, 2024 04:36 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
As we are first time home buyers, we were in complete fear will the loan process complete on time and also on the other hand, builder is lot of putting pressure if we delay, we need to pay fine each day of delays. But there is no delay from...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Novi | Consumer Direct
Responsive, knowledgeable, and fantastic to work with
Reply from Peter Grant
February 29th, 2024 01:35 PM
Thank you, Sarah, for your fantastic review and for the full 5-star rating. It's always a pleasure to know that my knowledge and responsiveness were beneficial to you throughout our interaction. Your kind words are greatly appreciated. Rest...
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New American Funding - Novi | Consumer Direct
Too many times I had to make repeated phone calls to get answers. Today I got the check but since it's made on Citi Bank not a Cashier's Check which we were told by the notary. Now, it will be over a month late before we have the funds and...
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Reply from Ryan Knapp
April 19th, 2024 06:19 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Joseph Dugan
Joseph was so amazing at communicating what was going on even in the most difficult situations he was always there to assist me.
Reply from Joseph Dugan
January 29th, 2024 09:54 PM
I'm incredibly thankful for your kind words and the 5-star rating, Secret. It's always my top priority to ensure my clients are well-informed and comfortable, even in challenging situations.
Thank you so much for your trust and patience
Drew was great, after we got handed off to Marylin the communication stopped. We were left in the dark a lot of times with no replies. We would have to reach out multiple times til we got an answer. Just felt like there was no sense of urgency...
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Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing