New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,569)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,569)

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5 Star

88%

4 Star

3 Star

2 Star

1 Star

He did a fantastic job with quelling the fears of any FHA problems. Very informative and responded quickly.

Everything came together on time with no issues or concerns.

It was a lengthy and difficult transaction not due to River or the lender but more for the fact that we had to switch from one buyer to the next buyer due to some rules that the first buyer could not comply with. River was great and keeping...

Reply from River Robertson

May 20th, 2024 12:10 PM

Hi Kathy, I'm so grateful to see your 5-star review! I understand that the transaction was a bit complex, but it was my pleasure to assist in navigating through the process and ensuring a smooth transition to the new buyer. I'm glad we were...

Brad was incredible and went the extra TEN miles for me. He was so committed to ensuring I got through a hard, emotional refinance. I look forward to working with him for years to come and will refer my friends to him as well!! You have a great...

Reply from Brad Pugh

May 16th, 2024 10:07 PM

Emily, thank you for the glowing review and the perfect rating! I'm thrilled to hear that you were satisfied with the refinance process. I understand it can be emotional and I'm glad I could help ease the journey for you. It's always my goal...

He was able to listen to my concerns and help me find numbers that worked for my situation

Reply from Louis Esa

May 26th, 2024 07:17 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

He was on the top of things he was going the extra mile to make sure I understand everything properly even though it was not for him to do. He will help me on every issue I have

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Aaron was not responsive. We would have to email and call multiple times before getting a response. Crystal was super responsive and on top of it

Reply from Aaron Brown

May 26th, 2024 02:14 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Level of constant communoication concerning were we where if the clsoing process was very good.

Reply from Steve Jenkins

May 15th, 2024 05:21 PM

Thank you so much Louise. It was a pleasure working with you and Rob. I hope you enjoy your new home.

There was an extremely amount of paperwork at times seemed a little ridiculous, thanks to Wayne he helped us threw it. Wayne was a pleasure to work with.

Reply from Wayne Leonard

May 25th, 2024 03:44 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

He is always responsive, which keeps the client expectations in check.

3341–3350 of 14569

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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