New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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a little more hand holding in the process and a little more transparency with the conventional loan switch to FHA.
Reply from Matt Carr
May 30th, 2024 09:07 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Novi | Consumer Direct
Jon was responsive and made the process easy.
Reply from Jon Ware
May 20th, 2024 04:36 PM
I appreciate your feedback, Amanda. I'm glad to hear that you found the process to be easy and that I was able to respond to your needs in a timely manner. At New American Funding, we strive to provide top quality service to our customers....
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New American Funding - Novi | Consumer Direct
Kyle was very pleasant to work with and was always available.
Reply from Kyle Johnson
May 30th, 2024 03:55 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Overall I felt like Alec did a fantastic job. He discussed various options, with the pros and cons of each loan structure. He was also prompt on responding to phone calls when I had further questions. I had difficulties contacting Tracy which...
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Reply from Alec Manoogian
May 30th, 2024 02:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Wayne is so helpful and patient that he really takes the stress out of the process.
Reply from Wayne Leonard
May 30th, 2024 02:18 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Novi | Consumer Direct
Great follow up and rest to work with. Made sure I understood the process and helped keep me on track throughout the entire thing. 100% the reason I decided to go through with this.
Reply from Davon White
May 22nd, 2024 07:55 PM
I'm thrilled to hear that you had a positive experience, Francisco! It was my pleasure to assist you and ensure that you understood the process. Your decision to choose New American Funding is greatly appreciated. I'm glad that my follow-up...
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Fast, knowledgeable, friendly. Great experience with all. Thank you so much .
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
We had a few hiccups along the way to our closing but Kat was persistent and went to bat for us. And I really appreciate having someone like that in my corner during this process.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Mike Hyman
Your team's dedication and involvement in keeping me informed throughout the process.
Reply from Mike Hyman
May 29th, 2024 01:18 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Alec’s prompt attention and constant communication always made me feel like I was his top priority. He returned phone calls within minutes and always responded to emails timely. I was 100% confident that he was going to do everything he could...
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Reply from Alec Manoogian
May 29th, 2024 03:48 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing