New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Everyone was very informative kept me in the know and delivered as discussed when the process first started.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
That I was able to communicate by text and email. Also , he provided encouragement when in doubt. Thank you!
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Sam Alhumdi
Sam was an amazing person to work with!
Reply from Sam Alhumdi
May 23rd, 2024 06:33 PM
It's wonderful to hear that you had such a positive experience, Myrna! Your kind words mean a lot. I do all I can to provide the best service to my clients, and I'm glad to hear that I was able to do that for you. I look forward to working...
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New American Funding - Alexis Martinez
Alexis has been amazing and we have worked with her previously so we were hoping she would be the one taking care of us again so I reached out to her when we needed help. Alexis is so informative, quick responding and down to earth! Kylie was...
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Reply from Alexis Martinez
June 1st, 2024 10:15 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Novi | Consumer Direct
Davon helped me to the fullest! I was completely satisfied with all the answers he gave me, whether I liked them or not; they were honest and extremely helpful. I would use him agin in the future if I need to.
Reply from Davon White
May 22nd, 2024 07:57 PM
I'm extremely grateful for your kind words, Matthew. It was a pleasure to assist you, and your satisfaction is my top priority. It's always good to hear that my honest approach was appreciated. Looking forward to helping you again in the future...
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New American Funding - Novi | Consumer Direct
Mo was great. Once he passed it to the processor, communication broke down. The days leading up to closing were very stressful and frustrating for the buyers. The hand off process and communication needs to be better.
What was ask of us (as prospective borrowers and future customers) was clearly and promptly communicated.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Overall the process was smooth. There was some frustration around communication to fix some items on the disclosures, which didn’t get addressed timely. Also, the wire from NAF was delayed at closing as apparently the evidence of down payment...
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Reply from Wayne Leonard
May 31st, 2024 02:34 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Blake Freeman
Blake was especially easy to work with, went above and beyond regarding the best rate and terms, very much appreciated him!
Reply from Blake Freeman
May 31st, 2024 01:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Arnold was very prompt with his tasks and was very informative with any questions I had. Definitely made this experience wonderful.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing