New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,566)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,566)

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5 Star

88%

4 Star

3 Star

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1 Star

better communication, not so many different people in the mix, the unorganized issues on closing day were terrible.

Easy to talk to and fast with the loan

Reply from Joseph Haddad

July 13th, 2024 05:03 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Not Consultant per say just a lot of conditions in the final hour that robbed the joy out of something that should have been a happy time. Over experience was good by all parties involved.

Reply from Mo Adebiyi

July 13th, 2024 02:12 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Malcolm was responsive, knowledgeable, and overall great to work with when obtaining my loan with NAF. He made the experience as smooth and easy as possible and was easy to get in touch with.Unfortunately this was not my experience with my...

Reply from Malcolm Arrington

August 21st, 2024 01:19 PM

Hi Allison, thank you for your trust; I'm so happy for you and your new home.

Malcolm Arrington was an exceptional person to have on my loan team throughout the home buying process. He was very responsive and attentive to details, very proactive in spotting concerns and quick to adjust plans as needed, and kept me informed....

Reply from Malcolm Arrington

July 30th, 2024 12:15 PM

Allison, thank you for kind words. You were a pleasure to work with as well and congratulations on your new home!

Scott was able to boil down all the rates and acronyms into logical information we needed to make the right decision for our mortgage loan refinance. Scott went out of his way to make sure we got the best available loan at the lowest possible...

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Everything was fantastic. Smooth, communicative, this process could not be better.

Reply from Christopher Trombley

July 2nd, 2024 02:09 PM

Thanks Nate, congrats on your new home. Very happy for you, it has been a journey!

Brad was extremely helpful and knowledgeable

Reply from Brad Pugh

July 1st, 2024 10:26 PM

I'm thrilled to hear that you found my services helpful and knowledgeable, Jasmine. It's always my goal to provide the highest level of service to valued clients like you. I appreciate the perfect rating and look forward for any future opportunities...

James, as usual went above and beyond and really made the process easy for us. He answered all of our questions anytime we reached out.

River was available to answer any questions and took time to explain the loan process. He was responsive and made sure that there was always an open line of communication.

Reply from River Robertson

July 15th, 2024 12:08 PM

I'm really pleased to hear that you valued the effort I put into maintaining clear and open communication throughout the loan process, Marissa. Your feedback means a lot to me. I strive to provide the best service to all clients, and I'm glad...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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